Now Hiring - Jon's Lawns Cleveland - Professional Services Account Manager in Wickliffe, OH

Full description of the position

*Account Manager - Overview We are seeking a dynamic and results-driven Account Manager to join our team. This role is ideal for a professional with strong negotiation skills, business development expertise, and a passion for building lasting client relationships in the landscape services sector. The Landscape Account Manager will serve as the primary point of contact for clients, managing accounts to ensure satisfaction and growth. You'll work in a fast-paced environment, leveraging your sales and communication skills to drive business success in landscaping, grounds maintenance, and outdoor solutions. Experience in business to business sales, landscape services, and account management is highly valued, along with familiarity with project management. This role emphasizes leadership, strategic analysis, and effective communication to foster long-term partnerships. You must have a wide knowledge of Plants, Trees, & Shrubs as well as background in landscaping/green industry work as you will be quoting services & projects. Responsibilities * Develop and maintain strong relationships with existing landscape clients to ensure high levels of customer satisfaction and retention. * Identify opportunities for upselling and cross-selling landscape services, such as enhancements, seasonal plantings, irrigation upgrades, and maintenance contracts. * Conduct warm calling campaigns to generate new leads and nurture potential client relationships in commercial, municipal, and residential sectors. * Negotiate contract terms and pricing for landscape services, ensuring mutually beneficial agreements. * Collaborate with marketing and sales teams to develop strategies that enhance client engagement and market penetration for landscaping solutions. * Manage the full sales cycle from prospecting through closing, including site visits and technical presentations of landscape solutions. * Utilize CRM tools to track client interactions, sales pipeline, and account activity. * Analyze client needs and market trends in landscaping to provide tailored solutions that meet business objectives. * Lead account reviews, prepare proposals, and present landscape solutions effectively to clients at various levels of their organization. * Stay informed about industry developments, competitor activities, and emerging technologies relevant to landscape services and client needs. Experience * Proven experience in Business to business & residential sales, landscape services, or account management roles. * Strong negotiation skills with a track record of closing deals successfully in the landscape industry. * Familiarity with CRM platforms for managing customer relationships. * Demonstrated ability in business development and strategic planning for landscape services. * Excellent communication skills--both verbal and written--with the ability to present complex ideas clearly. * Experience in walk-throughs with clients to asses needs for services and transferred information to proposals. * Analytical skills to assess market data, client feedback, and performance metrics for continuous improvement. * Experience in marketing strategies related to client acquisition and retention in landscaping is a plus. * Leadership qualities that enable effective team collaboration and client engagement initiatives. This position offers an engaging environment where your skills in negotiation, sales strategy, technical understanding of landscape solutions, and relationship management will be highly valued as you contribute directly to our company's growth objectives. Job Type: Full-time Pay: $60,000.00 - $100,000.00 per year Benefits: * 401(k) * Paid time off Application Question(s): * Do you have an associates or bachelor's degree? * How many years of Landscape account management experience do you have? You must have experience in the landscape/ green industry to apply * This position requires extensive knowledge of plants, landscape materials, project operations & management. How many years of this experience do you have? Please explain Work Location: In person