Now Hiring - MAJOR MOBILITY LLC - Customer Care Specialist or Inside Sales Representative in Tulsa, OK

Full description of the position

Benefits: * 401(k) matching * Bonus based on performance * Competitive salary * Free uniforms * Home office stipend * Opportunity for advancement * Paid time off * Training & development Benefits/Perks * Competitive Compensation * Flexible and Challenging Work Environment * Career Advancement Opportunities * Training and Certification Support * Remote work optional on some days. Job Summary 101Mobility is accepting applications for Customer Care Manager to join our team! As a CCM , you will provide service and support to our customers by answering calls and providing guidance in selecting and scheduling the service and installation of mobility products and equipment. Our product line consists of Ramps, Stairlifts, Vehicle Lifts, Platform Lifts, Elevators and other items intended to increase mobility options for our customers. This is not a SALES position. We provide support to select a product the end user is already calling for. CORE FUNCTIONS: Converts phone calls and forms leads to schedule consultations Scheduling field installations Process invoices and customer payments Making outbound calls to potential customers upon receipt of web and form leads Gains commitment from customers to schedule inhome consultations Assist with tracking and ordering inventory Run reports essential to business operations Expedite the resolution of customer problems and complaints Maintain customer files in an organized and confidential manner Utilize the proprietary operating system to document all customer interactions QUALIFICATIONS: Must possess 2+ years experience in Customer Relations or Installations scheduling. Demonstrated aptitude for problemsolving; Ability to determine solutions for customers Must be resultsorientated Able to work both independently and within a team environment Must possess excellent verbal and written communication skills Proficiency in using Microsoft Office Suite applications Must be detail oriented and have excellent organizational skills Manage multiple priorities seamlessly Stellar time management skills Strong customer service focus