Now Hiring - Vanguard Dealer Services, LLC - Automotive BDC Representative in Downey, CA

Full description of the position

Position: BDC Representative As a BDC Representative, you will be responsible for handling customer inquiries and all inbound/outbound phone calls. We are looking for a self- motivated team member to help us maintain strong customer relationships and generate appointments for our sales team.

Responsibilities

:

• Handling all warm internet leads through CRM - no cold calls
• Conducting inbound and outbound phone calls
• Setting, confirming, and following up with customer appointments
• Responding to inquiries in a well professional manner
• Provide exceptional customer service by promptly responding to leads
• Keep records of customer interactions
• Contact customers via phone call, text, and email

Requirements

:

• High School Diploma or Equivalent
• Previous experience as a BDC rep. highly preferred
• Previous experience in customer service, call center or sales preferred
• Proficiency in using CRM software
• Self-motivated and goal oriented
• Outgoing personality with excellent verbal communication
• Strong computer and phone skills Job Type: Full-time Pay: $18.00 - $20.00 per hour Ability to Commute:
• Downey, CA 90242 (Required) Work Location: In person