Now Hiring - Leverages Co., Ltd - Professional Services Sr. Program Manager -Machining and manufacturing services #10968 in Fremont, CA

Full description of the position

Currently our client, a U.S. company providing precision machining for high- accuracy industries like semiconductors and medical devices is looking for a Sr. Program Manager. LocationFremont, CA PositionManufacturing Manager Compensation$85-110K Hiring StyleFull-time/Onsite Responsibilities: * Manage and maintain customer relations throughout all the processes to ensure customer's parts are delivered to customer on time. * Download and analyze customer data to reconcile accounts and make sure all data in customer portal and MRP system are accurate. * Manage and update MRP system, update customer's part status. * Collaborate between internal departments and track customer's orders, manage escalations and follow through on providing solutions. * Assist in answering incoming calls/emails to the company and appropriately direct them as required. * Assist accounts receivables in resolving Customer Billing Disputes/Discrepancies. * Process RMA requests/Issuance of RMAs. * Perform other job-related duties. Qualifications: * High School Diploma or equivalent. * At least 5 years of experience in the field. * Manufacturing Environment: 2 years (Required) * Knowledge of Epicor HIGHLY preferred. Job Type: Full-time Pay: $85,000.00 - $110,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Vision insurance Experience: * Program management: 3 years (Required) Ability to Commute: * Fremont, CA 94537 (Required) Work Location: In person