Now Hiring - Sunstar Insurance Group, LLC - Commercial Lines Account Manager in Saint Louis, MO

Full description of the position

Primary Responsibilities * Timeline Management * Adhere to the Commercial timeline to ensure all tasks are performed promptly and efficiently. * Work independently and self-manage to maintain workload within designated timelines. * Customer Relationship Building * Build strong relationships with key customers by acting with a sense of urgency and responsiveness. * Provide outstanding customer service to current and future clients, assisting with questions, changes, claims, certificates of liability, and more. * Professional Communication * Respond to customer inquiries professionally via phone, email, or fax. * Renewal and Marketing * Attend monthly marketing meetings with Producers 90-120 days prior to policy expiration. * Review renewals upon receipt, identify changes, and advise Producers on additional strategy if needed. * Prepare accurate applications and submit them to carriers for quotes when necessary. * Compare quotes and prepare a marketing spreadsheet with the best options for customers, recommending the optimal choice to Producers or customers. * Proposal and Policy Management * Prepare renewal proposals as needed. * Verify the accuracy and compliance of all policies received from carriers. * Deliver policies according to Producer or customer instructions. * Coverage Analysis * Read contracts to ensure adequate customer coverage. * Analyze coverages and recommend additional beneficial coverages. * Coordinate with other departments to solicit additional coverages not carried by the agency. * Administrative and Support Duties * Assist with accounts receivable collection as requested. * Familiarize yourself with each insurance carrier's product lines, underwriting process, and websites. * Stay informed about market changes. * Attend customer meetings with Producers when requested. * Share knowledge and experience with CSRs and other agency members as needed. * Be available for insurance carrier meetings when requested. * Manage and file customer documents in the agency management system. * Perform any other duties as assigned by the Management Team.