Now Hiring - Confidential - Luxury Apartment Community Manager in Spokane, WA

Full description of the position

Job Overview We are seeking an experienced Community Manager to lead a high-end apartment community. This role is ideal for a motivated professional who thrives in a fast-paced, service-driven environment and understands that luxury living is about experience, relationships, and attention to detail. The ideal candidate will possess strong property management skills, excellent communication abilities, and a thorough understanding of relevant legal and regulatory frameworks such as, Fair Housing regulations, and landlord-tenant law. This role involves managing leasing activities, maintaining resident relationships, coordinating property maintenance, and ensuring compliance with all applicable policies to deliver exceptional living experiences for residents. The Community Manager will serve as the primary point of contact for residents, staff, and vendors, fostering a welcoming and professional environment. Responsibilities * Oversee leasing processes including property tours, lease negotiations, and contract management utilizing Yardi, OneSite, and other property management software. * Ensure compliance with Fair Housing regulations, and other legal requirements related to property leasing and management. * Manage resident relations through excellent customer service, conflict resolution, and upselling additional services or amenities. * Coordinate property maintenance activities with facilities management teams to ensure optimal property condition. * Handle administrative duties such as data entry, filing, contract administration, and legal documentation preparation. * Conduct regular inspections of the property to maintain high standards of cleanliness and safety. * Enforce lease agreements and community policies while managing conflict resolution professionally. * Develop and implement marketing strategies to attract prospective residents through effective sales techniques. * Maintain accurate records of resident information, rent payments, service requests, and legal documentation. * Supervise staff including leasing agents and maintenance personnel to ensure smooth daily operations. Qualifications * Proven experience in property management or real estate administrative roles; experience with luxury or multi-family communities preferred. * Strong knowledge of landlord-tenant law, and Fair Housing laws. * Proficiency in property management software such as Yardi, OneSite, or similar platforms. * Excellent customer service skills with the ability to handle conflict management professionally. * Effective negotiation skills for lease agreements and contract discussions. * Solid understanding of property maintenance procedures and facilities management principles. * Administrative experience including data entry, filing systems, office procedures, and legal documentation handling. * Strong communication skills with professional phone etiquette and interpersonal abilities. * Ability to manage multiple priorities efficiently in a fast-paced environment while maintaining attention to detail. This position offers an opportunity to lead a dynamic team within a prestigious community while delivering outstanding resident experiences through expert property management practices. Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person