Now Hiring - Jolly Technologies, Inc. - Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Austin, TX) in Austin, TX

Full description of the position

Company Jolly Technologies Inc. Summary Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations. We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms. We are looking for a technically-proficient and excellent communicator with a solid background in customer relations. This is an on-site role based in Austin, TX. This is a Remote Work-from-Home full-time position. Responsibilities * Give product demos for sales, product training, and initial setup * Handle inbound technical support calls and emails * Answer product-related technical questions * Fill out RFI / RFP when needed * File tickets as you discover issues with the products * Communicate effectively with customers via email, phone, and video calls Requirements * Exceptional presentation skills * Understand customer needs and present solutions that best solve their problems * Customer-driven with an adaptable and versatile approach to troubleshooting * History of consistently meeting (and often exceeding) goals and expectations * 4+ years of experience in supporting SaaS products * Excellent communication and video presentation (Zoom) skills * Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP) * Strong references from previous managers/supervisors Job Benefits * Retirement fund contribution * Paid vacation Compensation $60,000 - $150,000 per year (commensurate with experience) Application Process * Reply with your resume including education details in PDF or Word format to [please apply online] with the subject "JOL-SLE-TX-122525" * Include your desired salary * Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)