Now Hiring - Burbank Sales Partners - Professional Services Enrollment Associate in Canoga Park, CA

Full description of the position

At Burbank Sales Partners, a sales and business consulting firm specializing in connectivity solutions, we need an Enrollment Associate for the Canoga Park and LA area. The Enrollment Associate executes methodical consultations on fiber-optic technology, resolving latency concerns and demonstrating real- world performance advantages over legacy networks. As an Enrollment Associate, you are the professional guide for families investing in home connectivity. The Enrollment Associate will upsell AT&T's products at home to residents in the LA area and explain the functional benefits of symmetrical fiber speeds, differentiates the stability of pure fiber infrastructure, and presents integrated wireless backup as a critical component for ensuring continuous online service. Core Functions of the Enrollment Associate: * Promote and sell AT&T Fiber as the leading residential connectivity solution, positioning its speed and reliability as essential for modern households. * Convert customer inquiries into activations by presenting customized fiber packages that align with streaming, gaming, and smart home demands. * Strengthen AT&T's market presence by consistently achieving activation quotas and expanding residential adoption in assigned territories. * Maximize customer value through strategic use of promotions, buyout programs, and bundled incentives that drive longterm loyalty. * Safeguard AT&T's reputation by ensuring data accuracy, validating service eligibility, and maintaining precise documentation across all sales systems. * Contribute with fellow Enrollment Associates by sharing product expertise, supporting training initiatives, and reinforcing a culture of professional sales excellence. Education & Experience Needed for the Enrollment Associate: * High school diploma or GED required; Bachelor's degree in Business, Communications, or a technical field preferred. * Proven experience in retail, sales, customer support, or technology-focused environments, with a professional, solution-oriented communication style. * Strong technical aptitude to explain AT&T Fiber's high-speed solutions clearly to non-technical customers, translating features into household benefits. * Proficiency with sales systems, Microsoft Office Suite, and digital tools to manage accounts, track performance metrics, and deliver consistent results. Preferred Skills for the Enrollment Associate * Resolves service, activation, and coverage questions accurately and confidently. * Maintains an organized schedule to support efficient territory management. * Builds trust quickly with residents through honest, approachable communication. * Follows through on commitments to ensure seamless service delivery. Pay: $48,264.73 - $57,920.97 per year Work Location: In person