Now Hiring - Kinetic Personnel Group, Inc. - Professional Services Account Manager in Alpharetta, GA

Full description of the position

Location: Alpharetta, GA Employment Type: Full-Time- Salary: $67,000-$70,000 annually Bonus: Eligible for performance-based bonus upon successful completion of jointly established management objectives About the Role We're seeking a motivated Account Manager to oversee a portfolio of retail customers and drive year-over-year growth. This role manages daily account operations, supports promotional execution, analyzes performance, and partners cross-functionally to deliver strong results. Candidates must be fluent in retail terminology and operations, including promotions, sell-in/sell-through, POS systems, and merchandising. What You'll Do * Manage day-to-day activities for assigned retail accounts * Serve as the primary contact for retail partners, ensuring timely and accurate communication * Track KPIs, sales performance, and promotional activity; share insights with leadership * Analyze sales trends and assortment performance to support recommendations * Collaborate with Sales, Marketing, Design, Quality, Customer Service, and overseas teams * Communicate customer requirements clearly across U.S. and Asia-based teams * Prepare presentations for business reviews and line reviews * Participate in customer meetings and internal planning calls * Support promotional programs and packaging updates * Monitor quality metrics and RTV performance * Assist with corporate initiatives and special projects What You Bring * Bachelor's degree in Business, Marketing, or related field (or equivalent experience) * 3-5 years in account management, sales support, merchandising, or similar roles * Experience with Big Box, Mass, Cooperative, or Specialty retail accounts * Familiarity with corporate retail contacts (Merchants, Product Development, Inventory/Planning) * E-commerce or omnichannel experience preferred * Strong communication, project management, and analytical skills * Proficiency in Microsoft Office; strong presentation skills Additional Details * Travel up to 50% across the U.S., Canada, and Mexico * No supervisory responsibilities * Strong written and verbal communication required KPG123