Now Hiring - Allen & Furr Insurance - Account Manager (Commercial & Personal Lines) in Roswell, GA

Full description of the position

Job Overview Allen & Furr Insurance is seeking a dedicated and experienced Account Manager (Commercial & Personal Lines) to join our growing team. This full-time hybrid position plays a key role in managing a diverse portfolio of commercial and personal insurance accounts, supporting producers with quoting and marketing, and maintaining strong client relationships through exceptional service. The ideal candidate has a solid understanding of insurance coverages across both commercial and personal lines, enjoys building long-term client partnerships, and thrives in a collaborative, fast-paced environment. This is an excellent opportunity to join a well-established, independent agency that values teamwork, professionalism, and continuous growth. Responsibilities * Independently manage an assigned book of commercial and/or personal lines accounts, maintaining high levels of accuracy, responsiveness, and client satisfaction * Review, analyze, and update client insurance portfolios to ensure appropriate coverage and risk management strategies * Manage or support quoting, marketing, and carrier submissions to ensure competitive and customized insurance solutions * Develop and maintain strong relationships with carrier partners; demonstrate a solid understanding of carrier websites and underwriting appetites * Manage renewals, endorsements, certificates, audits, billing inquiries, and client service requests promptly and professionally * Collaborate with producers and team members to meet departmental goals and support agency growth initiatives * Ensure all client activity and policy documentation is accurately maintained in the agency management system (AMS360) * Provide knowledgeable, confident communication to clients regarding coverage, policy changes, and insurance-related questions Experience * Minimum 3+ years of experience in insurance account management within an independent agency setting * Experience in Commercial Lines, Personal Lines, or both * Strong understanding of insurance policies and coverages * Familiarity with carrier websites, quoting systems, and appetite guides (preferred) * Proven customer service and account management skills * Proficiency with insurance software systems; AMS360 experience preferred * Strong attention to detail with the ability to manage multiple accounts and deadlines * Excellent written and verbal communication skills * Relevant insurance licenses and certifications are a plus Hybrid: Friday is a remote work day. Job Types: Full-time, Permanent Pay: $50,000.00 - $65,000.00 per year Benefits: * Paid time off * Work from home Experience: * insurance account manager : 3 years (Required) Work Location: In person