Now Hiring - Chocolate Shoppe Ice Cream Company - National Account Manager in Madison, WI

Full description of the position

Job Title: National Account Manager Reports to: Director of National Sales Location: Chocolate Shoppe Ice Cream Co., 2221 Daniels St, Madison, WI 53718 Employment Type: Full-Time, Permanent Compensation: $50,000 to $60,000 annual, based on qualifications and experience About Us At Chocolate Shoppe Ice Cream Company, our mission is to create extraordinary ice cream as a means to build community and spread joy. Chocolate Shoppe Ice Cream is a family-owned and operated company that has been making super- premium ice cream in Madison, Wisconsin, and distributing to independent businesses across the country, since 1962. Our mission is driven by our core values: * Integrity : Demonstrating honesty, transparency, and ethical behavior in decisions. * Passion : Nurturing enthusiasm, dedication, and a shared strong work ethic among our team. * Connection : Intentionally working to be aware of, support, and lift others up around us. * Joy : A spared lightheartedness and playfulness that is rooted in an appreciation for and trust in each other. * Quality : Maintaining high standards in all aspects of our business to ensure safety and customer satisfaction. If you're someone who shares our enthusiasm for creating joy, connecting with others, and delivering excellence in every aspect of what you do, we'd love to have you join our team! The Role As a National Account Manager, you will play a key role in helping us bring our mission to life by nurturing strong, long-lasting relationships with wholesale customers primarily by providing customer training and on-going support. This position provides an excellent opportunity for someone interested in pursuing a career in Sales while supporting the growth of a dynamic and growing local company! Key Responsibilities: * Manage day-to-day communication and ongoing relationships to current customers * Provide requested or necessary support, training, and resources for wholesale customers * Maintain clear, detailed records and data on existing customers, including business specifics and summaries of all interactions * Assist customer with POs for various equipment * Represent the company at trade shows to build brand recognition and connect with new potential accounts About You We're looking for individuals who: * Are at least 18 years of age * Excellent interpersonal, presentation, and negotiation skills * Must be customer service driven with excellent verbal and written communication skills * Proficiency in word processing, spreadsheets and email * Strong attention to detail and organizational skills * Ability to multi-task and work well under pressure with minimal supervision * Availability to travel including frequent day trips and overnight business trips of up to a week at a time * Possess a valid driver's license and clean driving record (No convictions for the following offenses, in any vehicle, in the last seven years): * Driving under the influence of alcohol (.04 or greater alcohol concentration or refusing to test) * Driving under the influence of a controlled substance * Leaving the scene of an accident * Reckless driving * A moving violation in connection with a fatal accident * Eluding a police officer * Operated a vehicle with a suspended or revoked license Physical Requirements * Must be able to occasionally move supplies or files weighing up to 50lbs. * Must be able to move about inside office, wholesale locations, or at tradeshows. * Must be able to work outside in incremental weather during first deliveries. * Must occasionally be able to ascends/descends a ladder or stairs to stock/deliver at wholesale locations. * Must be able to constantly operate a computer and other office machinery, such as but not limited to a calculator, copy machine, and printer. * Must be able to detect fire, trip, or other safety hazards. Previous experience in account management or customer service experience is a plus, but your attitude and alignment with our values matter most. Think you might not check every box? Apply anyway! We 're eager to meet people that believe in our mission and can contribute to our team in a variety of ways. We're dedicated to building a diverse and inclusive workplace, and looking for passionate individuals who align with our mission, not just perfect resumes. Why Join Us? * Be part of a mission-driven team that's making a positive impact * Free and discounted ice cream (because joy tastes better with a cone in hand!) * Work in a fun, supportive environment where your contributions are valued. * Following 60-day introductory period, comprehensive benefits package including: Health, Dental, Vision Insurance, enrollment in Company paid Short-Term Disability and Life Insurance plans, Paid Time Off * Following 6-months of service: 401(K) Eligibility with up to 4% Safe Harbor Match per payroll * Following 1-year of service: Paid Parental Leave Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person