Now Hiring - American Cord & Webbing Co., Inc. - Purchasing and Sales Assistant in Woonsocket, RI

Full description of the position

Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance OVERALL ROLE: The Purchasing & Sales Assistant supports the Purchasing Manager and the Sales Team by providing administrative, operational, and customer service assistance. This role serves as a key liaison between purchasing, sales, vendors, and quality, helping ensure efficient processes and high levels of customer satisfaction. ESSENTIAL RESPONSIBILITIES: * Provide administrative and functional support to the Sales and Purchasing teams. * Prepare and distribute sample requests, marketing literature, tracking information and related materials. * Maintain the Sample room, by ensuring product samples and literature are current, replenished, and accurately represented. * Prepare, distribute, and analyze monthly customer service surveys. * Log, organize, and manage vendor samples. * Conduct vendor performance evaluations and assist with reporting. * Communicate with vendors regarding quality concerns, delivery issues, and corrective actions. * Provide backup coverage for Account Managers, assisting with account service during absences. * Serve as the primary back up for Order Processing and Expediting functions. * Act as a liaison between Purchasing and Quality departments to ensure product and process alignment. * Update and maintain pricing for inventory items. * Create and enter purchase orders accurately and timely. * Perform data mining, reporting, and analysis to support purchasing and sales decisions. * Complete general clerical and administrative duties as required. * Perform other duties as assigned. * Utilize company specific software systems, including Macola, Pulse, and IQMS, as well as Microsoft Office applications. QUALIFICATIONS: * Excellent verbal and written communication skills with strong attention to detail. * Strong analytical, organizational, and problem-solving abilities. * Demonstrated customer service experience. * Ability to work with a sense of urgency and meet deadlines in a fast paced environment. * Proactive mindset with strong follow-up and accountability skills. * Proficiency in Microsoft Office and Outlook, ability to learn Macola, IQMS & Pulse software. * Ability to prioritize tasks and manage multiple projects simultaneously. * Previous experience in a manufacturing environment preferred but not required.