Now Hiring - American Cord & Webbing Co., Inc. - Purchasing and Sales Assistant in Woonsocket, RI

Full description of the position

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance OVERALL ROLE: The Purchasing & Sales Assistant supports the Purchasing Manager and the Sales Team by providing administrative, operational, and customer service assistance. This role serves as a key liaison between purchasing, sales, vendors, and quality, helping ensure efficient processes and high levels of customer satisfaction. ESSENTIAL RESPONSIBILITIES:
• Provide administrative and functional support to the Sales and Purchasing teams.
• Prepare and distribute sample requests, marketing literature, tracking information and related materials.
• Maintain the Sample room, by ensuring product samples and literature are current, replenished, and accurately represented.
• Prepare, distribute, and analyze monthly customer service surveys.
• Log, organize, and manage vendor samples.
• Conduct vendor performance evaluations and assist with reporting.
• Communicate with vendors regarding quality concerns, delivery issues, and corrective actions.
• Provide backup coverage for Account Managers, assisting with account service during absences.
• Serve as the primary back up for Order Processing and Expediting functions.
• Act as a liaison between Purchasing and Quality departments to ensure product and process alignment.
• Update and maintain pricing for inventory items.
• Create and enter purchase orders accurately and timely.
• Perform data mining, reporting, and analysis to support purchasing and sales decisions.
• Complete general clerical and administrative duties as required.
• Perform other duties as assigned.
• Utilize company specific software systems, including Macola, Pulse, and IQMS, as well as Microsoft Office applications. QUALIFICATIONS:
• Excellent verbal and written communication skills with strong attention to detail.
• Strong analytical, organizational, and problem-solving abilities.
• Demonstrated customer service experience.
• Ability to work with a sense of urgency and meet deadlines in a fast paced environment.
• Proactive mindset with strong follow-up and accountability skills.
• Proficiency in Microsoft Office and Outlook, ability to learn Macola, IQMS & Pulse software.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Previous experience in a manufacturing environment preferred but not required.