Now Hiring - CRS Temporary Housing - Relationship Manager (Inside Sales) in Phoenix, AZ

Full description of the position

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier. Our office is in North Phoenix, AZ, near 19th Ave and Highway 101 (Address: 20430 N 19th Ave, Phoenix, AZ 85027). New Relationship Managers will complete in-office training for the first 30 days until they show proficiency in the role afterwards will work a hybrid schedule (4 days at-home and 1 day in- office). Computer and phone equipment will be provided. You must have a reliable high-speed internet service and a suitable workspace at your residence. Job Summary: The Relationship Manager is a sales position for self-motivated individuals who play a pivotal role in fostering strong customer relationships, retaining existing business, and driving repeat/new business from our insurance company customers. They will also work closely with the operations team to ensure the smooth day-to-day operations of our business. The Relationship Manager has a base salary of $60,000 with additional incentive pay (commissions and bonuses) based on performance and growth of customer accounts. Duties/Responsibilities: * Develop and maintain relationships for assigned accounts. * Serve as a point of contact for adjusters, provide information and education on the hotel and housing processes. * Maintain a strong sales pipeline and execute strategies to maximize account growth * Align sales strategies with business objectives to drive sustainable growth. * Develop field sales action plans and track ROI. * Build and nurture relationships with key clients to foster long-term partnerships. * Develop strategies to increase customer loyalty and repeat business * Actively seek and onboard new customers to expand market share * Ensure customer satisfaction by addressing customer objections and concerns with effective problem-solving skills * Prioritize tasks effectively to balance sales activities and client needs * Document Sales and Operational activities in our CRM * Travel within assigned territory to visit actual and potential customers. This may include Unit Meetings, attendance at conferences, golf tournaments, etc. * May participate in accounts receivable duties including approving invoices, payments, and ensuring timely collection of outstanding balances. * Performs other duties as necessary or assigned. * 4+ years of experience working with account management/sales representative role (i.e., Sales Development Representative, Business Development Representative, Inside Sales, B2B sales, or Account Manager) * Proven track record of sales growth in a territory or region. * Strong organizational and time management skills. * Self-motivated and results-driven with a strong passion for sales. * Must be able to participate in overnight travel to visit customer sites. (~30% travel) * Excellent written and verbal communication skills. * Excellent presentation skills. * Excellent organizational and time management skills. * Proficient in Microsoft Office Suite or similar software with a preferred typing speed of 40 wpm or higher. Education * High School Diploma or equivalent required * Bachelor's degree is preferred, in business or related discipline. Physical Requirements: * Must be able to lift up to 15 pounds at times. * Ability to work from a laptop during business travel