Now Hiring - Grand Appliance and TV - Retail Sales Associate in Fitchburg, WI

Full description of the position

Retail Sales Associate Location: Fitchburg, Wisconsin Position Summary As a Retail Sales Associate at Grand Appliance & TV, you will play a key role in delivering an exceptional, relationship-driven shopping experience for our customers. You'll help customers find the right appliances to fit their homes, lifestyles, and needs--guiding them through the selection process with confidence and care. Whether you're an experienced sales professional or someone looking to launch a career in sales, we provide comprehensive training, ongoing product education, and competitive commission-based compensation to support your success and long-term growth. Key Responsibilities * Greet customers warmly and create a welcoming, professional showroom environment * Engage customers to understand their appliance needs, preferences, and budgets * Provide knowledgeable product recommendations across premium and luxury appliance brands * Demonstrate product features and benefits to support informed purchasing decisions * Build and maintain strong customer relationships to ensure long-term satisfaction * Accurately process sales transactions in accordance with company policies * Meet and exceed individual and team sales goals through outstanding service and follow-up * Collaborate with teammates to support showroom success and shared objectives * Participate in ongoing training to stay current on products, promotions, and sales techniques * Maintain showroom organization and product presentation standards * Respond to customer questions, concerns, and follow-ups in a timely and professional manner Qualifications * Bachelor's degree preferred but not required * Previous sales or customer-facing experience preferred; entry-level candidates are encouraged to apply * Strong communication and interpersonal skills with a customer-first mindset * Personable, enthusiastic, and confident engaging with a wide range of customers * Positive attitude with strong problem-solving skills * Willingness to learn and develop expertise in high-end appliances * Ability to work independently while contributing to a collaborative team * Flexibility to work weekends, evenings, and holidays as needed Benefits include: * Medical, Dental, and Vision Insurance * Life and AD&D Insurance * Short- and Long-Term Disability Insurance * 401(k) retirement plan with employer-matched contributions * Paid holidays, PTO, and additional benefits About Grand Appliance & TV Grand Appliance & TV is a fourth-generation, family-owned retailer with over 90 years of history , serving customers throughout Wisconsin, Illinois, Indiana, and Iowa. We believe in creating Customers for a Lifetime through exceptional service--and Employees for a Lifetime by fostering a supportive, growth-oriented, and team-focused workplace. Grand Appliance & TV is proud to be an equal opportunity employer.