Now Hiring - Indy Auto Man - Automotive Sales Representative in Indianapolis, IN

Full description of the position

At Indy Auto Man , we don't just sell cars -- we build careers. Consistently recognized as one of Indy 's Top Workplaces, IAM stands apart because our culture is shaped by the people who live it every day. That recognition isn't a marketing slogan -- it's an employee-voted award that tells candidates exactly what kind of company we are: one where people feel respected, supported, and genuinely valued. We're a fast-growing dealership with expanding locations and new opportunities for advancement. Growth here isn't just about adding stores -- it's about helping our team members grow, too. Whether you're new to the automotive industry or a seasoned professional, you'll find a company that invests in you -- your skills, your success, and your future. At IAM, you're not just filling a position -- you're joining a team that celebrates wins, learns from challenges, and thrives on collaboration. We believe in transparency, development, and giving our people the tools to do their best work -- because when our team succeeds, our customers feel it. If you're looking for a place where culture, recognition, and opportunity intersect, Indy Auto Man is where your next chapter begins. Key Responsibilities * Respond to internet leads through the CRM by calling, emailing, texting, and replying to customer chats to ensure timely, professional communication. * Complete all assigned CRM follow-up tasks daily and meet monthly sales and review goals. * Work face-to-face with walk-in and appointment customers to guide them through each step of the buying process with a customer-first attitude. The Ideal Candidate * The ideal candidate is a motivated, customer-focused professional who creates an exceptional customer experience by communicating clearly, managing leads efficiently, and maintaining organized, consistent follow-up within the CRM. They follow through on commitments, value honest feedback, and use it to build trust and accountability in every interaction. This individual demonstrates GRIT -- Growth, Resourcefulness, Initiative, and Transparency -- and brings a strong work ethic, adaptability, and a desire to continuously improve. Qualifications & Experience * Minimum of 2 years of experience in the customer service industry with a proven ability to build rapport and meet customer needs * 1 year of experience in an automotive dealership (sales, BDC, or related role) preferred but not required * Strong verbal and written communication skills with a professional, positive demeanor * Ability to work effectively in a fast-paced, customer-driven environment * Excellent listening, negotiation, and problem-solving skills * Demonstrated ability to manage multiple customers, leads, and tasks simultaneously * Consistent and organized use of CRM tools to track communication, follow-up, and commitments * Basic computer proficiency and comfort learning new systems and sales tools * Valid driver's license with an acceptable driving record Core Competencies * Customer-first mindset with a focus on long-term relationships * Accountability, reliability, and strong follow-through * Self-motivated with the ability to work both independently and as part of a team * Strong time management and organizational skills * Willingness to accept coaching, apply feedback, and pursue growth Perks & Benefits * Comprehensive medical, dental, and vision coverage. * Employer contribution toward health insurance premiums. * $15,000 company-paid life insurance. * 401(k) plan with company match. * Generous paid time off (PTO) plans. * Paid day off for your birthday. * Weekly pay -- every Friday. * Gym membership reimbursement. * Onsite executive coaching for professional development. * Demo vehicle privileges for eligible employees. * Employee referral bonuses. * Saturday lunch provided. * Quarterly award banquets. * Monthly birthday and anniversary celebrations. Minimum Requirements * Valid driver's license, clean MVR, and ability to pass a background check * Legally authorized to work in the United States. * Experience using a CRM system * Ability to manage multiple leads simultaneously * Strong interpersonal skills and comfort engaging face-to-face with customers throughout the buying process. Schedule This is a full-time, on-site position at Indy Auto Man. * Workdays: Monday through Saturday (with one weekday off each week) * Hours: 10:00 AM - 7:00 PM (Mon-Thurs) * Hours: 9:00 AM - 6:00 PM (Fri-Sat) * Saturdays: Required * Sundays: Closed Indy Auto Man is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: $60,000.00 - $200,000.00 per year Benefits: * 401(k) * 401(k) matching * Company car * Dental insurance * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid time off * Paid training * Referral program * Vision insurance Experience: * Dealership: 1 year (Preferred) * Customer Service: 2 years (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Indianapolis, IN 46227 (Required) Work Location: In person