Now Hiring - #twiceasnice Recruiting - Professional Services Sales Support Specialist (Field Services exp. req. $60-70K) in Worcester, MA

Full description of the position

Sales Support Specialist (Field Services exp. req.) Location: outside of Worcester, MA (Onsite) Salary: $60,000 - $70,000 + Bonus + Full Benefits Benefits: Medical, Dental, Vision, 401k w/match, PTO, Holidays Job Type: Full-Time Hours: Mon - Friday, 7:00 am - 4:00 pm EST Travel: None Start Date: ASAP Sponsorship is not available Sales Support Specialist Description Our client, a growing leader in commercial services, is seeking a Sales Support Specialist to play a key role in their Preventative Maintenance (PM) sales operation. This hands-on position works closely with the Sales Manager and collaborates across Sales, Service, Operations, and Accounting to keep deals moving smoothly from proposal through execution. In this role, you'll bring structure and accuracy to proposals, contracts, and reporting--helping ensure every opportunity is set up for success. The ideal candidate has experience in a commercial services environment, is comfortable with recurring maintenance contracts, and enjoys working in a fast-paced, detail-driven setting. This is a strong opportunity for a sales operations-oriented professional who wants meaningful ownership, visibility, and the chance to directly support business growth. Sales Support Specialist Responsibilities * Support preventative maintenance sales across commercial and industrial accounts * Review proposals and contracts for accuracy, scope, pricing, and compliance * Assist with managing sales opportunities when timing or coverage requires support * Coordinate responses to government and municipal bids, including schedules and requirements * Partner with Sales, Operations, Service, and Finance to ensure accurate and executable deals * Track sales opportunities, contract awards, renewals, and key deadlines * Ensure smooth handoff of approved contracts from sales to operations * Maintain CRM data accuracy and reinforce sales process discipline * Monitor pipeline health, forecasting accuracy, and sales activity * Prepare regular sales performance and forecasting reports * Support onboarding and training of sales team members Sales Support Specialist Qualifications * 3+ years of B2B sales operations or sales support experience required * Field services industry [HVAC, utility, facilities, etc.] experience required * Strong understanding of preventative maintenance or recurring service contracts required * CRM experience required * Strong proficiency in Microsoft Excel, including formulas and data analysis required * Ability to work onsite Monday through Friday required About #twiceasnice Recruiting Across industries, roles, and North America, we help clients quickly attract top talent with custom-built searches. With the lowest fee in the industry, the longest guarantee, and commission-free senior recruiters - we align our interests with the long-term success of every placement. Need recruiting help? [please apply online] Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Are you able to perform formulas and data analysis in Microsoft Excel? * This is an onsite position in Milbury, MA, Mon-Fri, from 7AM to 4PM ET. Any concerns? * Where are you located? * What is your desired salary? Experience: * sales or operations support : 3 years (Required) * field or home services industry : 2 years (Required) * preventative maintenance or recurring service contracts : 1 year (Required) * CRM : 1 year (Required) Work Location: In person