Now Hiring - Harris & Company Insurance - Account Manager - Commercial Lines Insurance in Cary, NC

Full description of the position

Overview At Harris & Company Insurance, a Commercial Lines Account Manager serves as the primary point of contact for all customer service functions related to commercial insurance. The ideal candidate will quickly and professionally manage client needs and find solutions through interactions over the phone, email, and in person. Harris & Company Insurance is an established yet growing independent insurance agency with a long track record of superior customer service. This position is located at the agency's Cary location, in the heart of downtown Cary. Responsibilities: * Serve as the primary point of contact for designated commercial lines clients with regards to policy changes as well as billing, coverage, claims questions, certificates of insurance (COIs) and managing policy renewals. * Become proficient in navigating sales and service procedures with all commercial lines insurance carriers. * Assist sales agents ("producers'") with commercial lines quotes and policy issuance. * Assist with account-rounding by periodically recommending additional lines of insurance as appropriate. * Maintain professionalism in all interactions with clients, teammates, and insurance carriers. * Provide prompt, accurate and friendly service to clients. Qualifications: * Organized, punctual, detail-oriented and ability to multi-task * Excellent verbal and written communication skills * NC Property & Casualty Insurance License prior to employment * Passing background check * Prior customer service experience * Proficient in various software programs, including but not limited to Microsoft Office and ability to learn the agency's management system Harris & Company provides a comprehensive benefits package, including 100% employer-paid medical insurance. Insurance experience is highly preferred. NC Property & Casualty Insurance License is a requirement. Prior experience with Erie Insurance is a plus. Job Type: Full-time Pay: $55,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off Work Location: In person