Now Hiring - Paragon Safety Group - Strategic Relationships Director in Raleigh, NC

Full description of the position

Role Overview Paragon Safety is seeking an exceptional Strategic Relationships Director - a trusted advisor, growth-minded professional, and relationship builder who wants to play a meaningful role in a winning organization. We strongly encourage women and underrepresented professionals to apply. This is not a transactional sales role. It is a role built on listening, empathy, credibility, and long-term trust - qualities that matter deeply to our clients and our culture. It is an opportunity for a proven professional to build enduring partnerships, represent a respected brand, and help organizations operate safer, smarter, and more responsibly. The Strategic Relationships Director will drive growth by cultivating long- term client relationships, identifying new opportunities, and guiding customers through a thoughtful, consultative sales process. This role works cross-functionally with Sales, Marketing, and Operations to ensure every interaction reflects Paragon Safety's commitment to integrity, professionalism, and care. What You'll Do (How You'll Make an Impact Together) Business Development & Sales * Identify and develop new sales opportunities through research of industries, business sectors, competitors, decision-makers, and existing customers. * Generate leads, thoughtfully qualify opportunities, advance the sales process, and close new business in a way that builds lasting trust. * Handle inbound and outbound prospect communications via phone and email. * Convert unsolicited inbound inquiries into qualified sales opportunities. * Clearly communicate Paragon Safety's full suite of services, pricing, and payment terms. * Assist in the preparation of sales proposals and presentations. Client Relationship Management * Cultivate and maintain strong relationships with existing customers to uncover additional sales opportunities. * Respond to customer questions, concerns, and needs with care, clarity, and timely follow-through. * Visit customer offices and project sites to support relationship-building and sales activities. Collaboration & Marketing Support * Collaborate with sales team members and internal stakeholders to develop coordinated sales approaches. * Partner with Marketing to develop and support initiatives that expand business reach regionally and nationally. * Follow up on marketing campaigns (email campaigns, promotions, mailers) to assess effectiveness and recommend improvements. * Organize and support trade show and industry event participation. Process, Systems & Market Awareness * Maintain accurate and up-to-date records in the Client Relationship Management (CRM) system. * Ensure warm lead information is properly documented and shared with appropriate sales contacts. * Stay current on trends, regulations, and changes within the safety and construction industries. * Continuously enhance professional, sales, and technical skills to improve customer experience and sales performance. Compensation & Opportunity * Base Salary: $85,000 * Commission: Expected $10,000 - $30,000 annually What You Bring (Experience That Helps You Succeed) * High School Diploma or equivalent. * Minimum of five (5) years of experience in a client relationship, sales, or business development role. * Demonstrated experience in sales prospecting and appointment setting. * Working knowledge of sales principles, methods, practices, and techniques. What Sets You Apart (Not Required - But Valued) * Experience generating new business and managing an assigned customer base. * Experience supporting companies in fast-paced or dynamic industries. * Background in safety, construction, or related industries is a plus. Skills & Strengths That Matter * Excellent verbal communication skills, including phone-based communication. * Strong written communication skills. * Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). * Ability to qualify opportunities while building authentic rapport and trust through thoughtful communication and follow-through. * Ability to manage multiple priorities with confidence in a dynamic, fast-moving environment. * Positive, confident, and professional presence that reflects care, competence, and credibility. * Ability to work independently while collaborating effectively with a team. * Ability to read, write, speak, and understand English fluently. Physical Requirements (Essential Functions) * Ability to sit for extended periods. * Frequent use of phone and computer (keyboard and mouse). * Manual dexterity for standard office tasks. * Ability to occasionally stoop, kneel, crouch, and lift up to 25 pounds. Additional Requirements * Availability during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM EST. * Occasional availability outside normal business hours, including weekends, as business needs require. * Ability to commute to Raleigh, NC (27603). Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Job Type: Full-time Pay: $85,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * Do you have inside sales experience? Education: * High school or equivalent (Required) Ability to Commute: * Raleigh, NC 27603 (Required) Work Location: In person