Now Hiring - Montrose Auto Group - Automotive Sales Professional in Cleveland, OH

Full description of the position

Luxury Automotive Sales Professional / Used Car Sales Professional Summary Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. No Experience needed. Willing to train the right person! Essential Duties * Sells and delivers a minimum number of vehicles per month. * Writes complete sales orders and processes paperwork in accordance with dealership policies. * Utilizes dealership sales control and follow-up systems. * Attends product and sales training courses as requested by sales manager. * Keeps up-to-date on new products and services within the industry. * Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. * Maintains a prospect development system. * Conducts business in an ethical and professional manner. * Satisfies the transportation needs of vehicle purchasers. * Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. * Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explains fully product performance, application and benefits to prospects. * Describes all optional equipment available for customer purchase. * Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. * Exhibits high level of commitment to customer satisfaction. * Knows and understands the federal, state, and local laws which govern retail automobile sales. * Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. * Keeps abreast of new products, features, accessories, etc., and their benefits to customers. * Knows and understands equity and values, and is able to explain depreciation to the customer. * Ensures that the sales manager has an opportunity to meet each customer. * Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.). * Prepares sold vehicles for customer delivery prior to customer arrival. * Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. * Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. * Schedules first service appointment. * Follows up on all post delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met. * Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively. * Attends sales meetings. * Maintains professional appearance. * Other tasks as assigned. Qualifications * Proven dealership experience in automotive sales helpful but not mandatory * Strong customer service and communication skills * Proficiency in retail sales and outbound sales techniques * Ability to negotiate and manage sales pipelines effectively * Familiarity with CRM software and inventory management * Experience in high-end sales and upselling strategies but not mandatory. * Bilingual or multilingual capabilities are a plus Job Type: Full-time Pay: $60,000.00 - $150,000.00 per year Benefits: * 401(k) * Dental insurance * Disability insurance * Employee discount * Health insurance * Health savings account * Life insurance * Opportunities for advancement * Paid training * Parental leave * Professional development assistance * Referral program * Retirement plan * Vision insurance Work Location: In person