Now Hiring - Carolina Meadows - Senior Sales Specialist in Chapel Hill, NC

Full description of the position

Salaried Full-Time Commission eligible Reports to: Manager of Community Sales About Carolina Meadows Carolina Meadows is a nationally recognized, not-for-profit continuing care retirement community known for excellence, innovation, and a vibrant resident- centered culture. We are expanding and seeking a seasoned sales professional to join our high-performing Sales & Marketing team. Position Summary The Senior Sales Specialist is responsible for driving occupancy and revenue through relationship-based selling, personalized prospect engagement, and expert guidance throughout the residency process. This role requires strong consultative sales skills, the ability to manage a high volume of leads, and the professionalism to represent a premier senior living community. Candidates with senior living , hospitality , or real estate backgrounds are welcome to apply. A passion for serving older adults and creating meaningful customer experiences is essential. Key Responsibilities Sales & Lead Management * Cultivate relationships with prospective residents and their families through tours, phone outreach, email follow-up, appointments and events. * Convert inquiries into deposits and move-ins, meeting or exceeding monthly and annual sales goals. * Maintain updated prospect information in the CRM. * Develop individualized prospect strategies using high-touch, relationship-based selling. * Educate prospects on continuing care retirement communities (CCRCs), contract types, financial qualifications, and the Carolina Meadows lifestyle. * Provide clear, compassionate support through all decision-making stages, including financial review, medical clearance, contract signing, and move-in. * Collaborate with internal departments to ensure seamless resident experience. * Plan and host onsite events, tours, and informational sessions for prospects and families. * Work cross-departmentally (healthcare, finance, operations, refurbishment) to streamline the move-in and contract process. * Participate in weekly sales meetings, strategy sessions, and reporting. * Help manage resident Ambassador programs. Qualifications * Minimum 5 years of successful sales experience in senior living, hospitality, real estate, high-end customer service, or related field. * Proven ability to meet or exceed sales goals in a consultative selling environment. * Exceptional communication, presentation, and relationship-building skills. * Strong organizational skills and comfort working with CRM systems. * Strong initiative to proactively identify tasks and assignments with little oversight needed. * Ability to handle sensitive conversations with empathy and professionalism. * Understanding of CCRC concepts, real estate, and/or high-value contracts preferred. * Bachelor's degree in required. * Proficient in Outlook, Word, Excel and CRM basics. Pay: $65,000.00 - $75,000.00 per year Benefits: * 401(k) * 401(k) 5% Match * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Application Question(s): * What is your salary requirement? Education: * Bachelor's (Required) Experience: * sales in senior living, hospitality, real estate: 5 years (Required) Ability to Commute: * Chapel Hill, NC 27517 (Required) Work Location: In person