Now Hiring - Carolina Meadows - Senior Sales Specialist in Chapel Hill, NC

Full description of the position

Salaried Full-Time Commission eligible Reports to: Manager of Community Sales About Carolina Meadows Carolina Meadows is a nationally recognized, not-for-profit continuing care retirement community known for excellence, innovation, and a vibrant resident- centered culture. We are expanding and seeking a seasoned sales professional to join our high-performing Sales & Marketing team.

Position Summary

The Senior Sales Specialist is responsible for driving occupancy and revenue through relationship-based selling, personalized prospect engagement, and expert guidance throughout the residency process. This role requires strong consultative sales skills, the ability to manage a high volume of leads, and the professionalism to represent a premier senior living community. Candidates with senior living , hospitality , or real estate backgrounds are welcome to apply. A passion for serving older adults and creating meaningful customer experiences is essential.

Key Responsibilities

Sales & Lead Management

• Cultivate relationships with prospective residents and their families through tours, phone outreach, email follow-up, appointments and events.
• Convert inquiries into deposits and move-ins, meeting or exceeding monthly and annual sales goals.
• Maintain updated prospect information in the CRM.
• Develop individualized prospect strategies using high-touch, relationship-based selling.
• Educate prospects on continuing care retirement communities (CCRCs), contract types, financial qualifications, and the Carolina Meadows lifestyle.
• Provide clear, compassionate support through all decision-making stages, including financial review, medical clearance, contract signing, and move-in.
• Collaborate with internal departments to ensure seamless resident experience.
• Plan and host onsite events, tours, and informational sessions for prospects and families.
• Work cross-departmentally (healthcare, finance, operations, refurbishment) to streamline the move-in and contract process.
• Participate in weekly sales meetings, strategy sessions, and reporting.
• Help manage resident Ambassador programs.

Qualifications

• Minimum 5 years of successful sales experience in senior living, hospitality, real estate, high-end customer service, or related field.
• Proven ability to meet or exceed sales goals in a consultative selling environment.
• Exceptional communication, presentation, and relationship-building skills.
• Strong organizational skills and comfort working with CRM systems.
• Strong initiative to proactively identify tasks and assignments with little oversight needed.
• Ability to handle sensitive conversations with empathy and professionalism.
• Understanding of CCRC concepts, real estate, and/or high-value contracts preferred.
• Bachelor's degree in required.
• Proficient in Outlook, Word, Excel and CRM basics. Pay: $65,000.00 - $75,000.00 per year

Benefits

:

• 401(k)
• 401(k) 5% Match
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance Application Question(s):
• What is your salary requirement? Education:
• Bachelor's (Required) Experience:
• sales in senior living, hospitality, real estate: 5 years (Required) Ability to Commute:
• Chapel Hill, NC 27517 (Required) Work Location: In person