Now Hiring - WFG - Technical Sales & Service Rep in Shipshewana, IN

Full description of the position

GENERAL SUMMARY

• Directly manage daily service requirements for assigned accounts/territory.
• Ensure effective coverage for all assigned accounts, working with Wood and Metal Industrial Coatings. PRINCIPAL DUTIES AND RESPONSIBILITIES
• Manage daily service requirements for assigned accounts/territory to reduce sales or management support needs.
• Support planned sales and profitability objectives for assigned accounts/territory and overall business.
• Oversee all service activities within assigned territory/accounts, including:
• On-site product testing and refinement
• Training and development for customer personnel
• Resolving product and process issues
• Timely and directed process documentation
• Auditing processes
• Additional service requirements as directed
• Maintain effective communication with the company's laboratory through:
• Complete and detailed Lab Work Requests
• Documentation of trial results for all new products
• Submission of key activity reports and line surveys
• Regularly report activities and accomplishments to the Regional Sales Manager and others, including:
• Monthly reports and activity summaries
• Updates on competitor activities in the marketplace and at key accounts
• Represent the company professionally at trade shows, industry organizations, and company functions.
• Maintain residence within the assigned territory. QUALIFICATIONS E erience and Education
• High school graduate or equivalent required
• 4-year degree preferred
• Minimum 5 years of related finishing or laboratory formulation experience
• Professional training through business or professional seminars S cific Knowledge, Skills, and Abilities
• Strong motivational and facilitation skills
• Excellent interpersonal and leadership abilities
• Strong analytical and organizational abilities
• Exceptional verbal and written communication skills
• High scoring on color examination tests
• Proficiency in word processing and spreadsheet software
• Ability to assess performance objectively and address issues
• Self-motivated, proactive, and confident work ethic
• Creative problem-solving skills for business and group needs
• Comfortable traveling as required for the role REASONING ABILITY
• Comprehend technology applications and uses
• Exhibit outstanding problem-solving and critical-thinking skills CERTIFICATES, LICENSES, AND REGISTRATIONS
• Valid driver's license PHYSICAL DEMANDS
• Regular activities include walking, standing, bending, stooping, grasping, handling, talking, and hearing.
• Must lift and/or move up to 50 pounds regularly and occasionally up to 100 pounds.
• Frequent bending, squatting, and stooping required.
• Position involves sitting, walking, lifting, carrying, pushing, pulling, climbing, and kneeling.
• Ability to meet physical demands of frequent travel to customer sites. WORK ENVIRONMENT
• Typical manufacturing environment with moderate solvent odors and normal hazards of coatings application.

Duties

performed at customer manufacturing facilities, corporate offices, labs, and distribution facilities.

• Personal protective equipment provided, with adherence to HMIS and MSDS safety guidelines. KEY PERFORMANCE INDICATORS (KPI)
• Achieve 100% or more of monthly, quarterly, and annual service plans.
• Encourage and assist in increasing sales volume.
• Expand knowledge of company policies, products, and programs.
• Demonstrate initiative for professional advancement.
• Attend meetings and classes to improve job-related skills.
• Maintain an excellent attendance record. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year

Benefits

:

• 401(k) matching
• Cell phone reimbursement
• Company car
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance Schedule:
• Monday to Friday Experience:
• Industrial Coatings: 1 year (Required) Ability to Relocate:
• Shipshewana, IN 46565: Relocate before starting work (Required) Work Location: Hybrid remote in Shipshewana, IN 46565