Now Hiring - ABM Industries Incorporated - Professional Services Sr. Specialist, Change Management in San Antonio, TX

Full description of the position

Job Summary Working at ABM means the opportunity to make a difference, every person, every day. At ABM, people are our business - and as we transform the way we work, elevate our team and client experience, and enhance our use of technology and data, change management plays an important and exciting role. As a member of the Human Resources team at ABM, you'll make a positive impact in helping to prepare people for change. Ensuring they have the knowledge, ability, and tools needed to work differently, and adopt new or changing behaviors to enable realization of business objectives. You'll be an important, strategic partner for our transformation leaders and key business partners, working closely with them to understand the change, align stakeholders, plan and execute engagement moments, and measure adoption to achieve and sustain desired business outcomes. If you're self-motivated, like working in a fast-paced environment, enjoy navigating and defining paths through ambiguity, and want to make change a better experience for our ABM team, we invite you to apply for this role. As a Sr Specialist, Change Management, you will: * Apply change management methodology, processes and tools to drive change adoption for multiple large-scale projects and initiatives with complex scope. * Identify key stakeholders, assess change impacts, adoption risks, and measure business readiness for change. * Establish collaborative working relationships with internal partners in project management, continuous improvement, training, and communications to ensure alignment on the design and delivery of engagement plans, training programs, messaging, and other deliverables. * Work closely with field team members and leaders, and facilitate their involvement to include the voice of the field in the solutions we create. * Manage and implement the execution of multiple change plans. * Define key metrics to monitor successful adoption and sustainment. * Provide leadership supervision for direct reports. * Provide coaching and support to change management practitioners to assist in building a high performing team. Minimum Requirements * Ten or more years of business experience * Ten or more years of experience leading complex, multi-faceted change management efforts, preferably for highly distributed workforces * Change management certification and/or familiarity with various change methodologies such as PROSCI-ADKAR, Kotter's 8-Step Change Model, McKinsey 7-S, or equivalent experience * Ability self-organize and manage multiple projects simultaneously * Excellent listening, communication, and collaboration skills * Ability to work effectively at all levels of an organization * Team player, with the ability to build relationships, trust, and credibility quickly * Demonstrated analytical and problem-solving skills * Ability to work effectively with minimal supervision * Highly proficient with Microsoft Office Suite Preferred Qualifications * Bachelor's Degree B.A./B.S. * Master's Degree in Organizational Development, Industrial and Organizational (I/O) Psychology, Business Administration, or similar * Additional certifications in change management (e.g., CCMP-ACMP, CMP-APMG), or similar * Previous leadership experience in change management About Us ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit [please apply online] ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-[please apply online]. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at [please apply online] ABM does not accept unsolicited resumes.