Now Hiring - Carl Black Automotive Group - BDC SERVICE in Kennesaw, GA

Full description of the position

Automotive Service Business Development Representative Kennesaw, GA At Carl Black Chevrolet Buick GMC , we service 125+ vehicles per day thru our service department. Our Service Business Development Representative requires a keen sense of urgency to customer requests for scheduling service appointments to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits package with flexible schedule of 40 hours per week. The Service BDC Representative position has a base hourly pay + commission pay scale. Job Duties: * Handling service inquiries via phone/internet, making approx. 100-120 calls/day, setting appointments for the service advisors. * Make outbound calls to remind customers of scheduled maintenance or recalls needed on their vehicles. * Work closely with service department following through on all internet leads, and phone calls on a daily basis. * Team Environment - we all work together to provide the best customer experience. * Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients. Minimum Qualifications: * Excellent PC skills with Microsoft office products. * Must be able to effectively complete tasks in a deadline-driven environment. * Strong verbal and written communication skills. * Strong organization with great attention to detail. * Self Motivated. * Pleasant phone voice with great people skills. * Must be able to perform in a fast paced environment. * Must have an energetic phone personality and able to handle concerned customers. * Must be able to work full-time hours, some nights, Saturdays, and/or Sundays. Benefits: * Hourly pay PLUS monthly commission based on performance. * Flexible Schedule * Paid vacation * Medical and Dental insurance available * Life insurance * 401k