Now Hiring - South Bay Health Insurances Services - Licensed Insurance Agent *Bilingual (English/ Spanish) in Tucson, AZ

Full description of the position

About Us SBHIS / Insurus of AZ LLC. Insurance Services is a dedicated insurance agency that exclusively helps Medicare beneficiaries find the health plan that best suits their needs--at no cost to them. Our mission is simple: " Making Medicare Easier." Every decision and action we take is driven by this purpose. We believe in treating every individual with care, empathy, and integrity. Our core values promote a workplace culture that is compassionate, innovative, diverse, and adaptable to change. Position Overview The Health Plan Specialist (HPS ) is a compassionate, energetic professional passionate about serving seniors and helping them understand their healthcare options. The HPS provides guidance that results in improved access to care, financial savings, and a better quality of life for the members we serve. This field-based position requires continuous training and certification on all Medicare plans contracted through SBHIS / Insurus of AZ. Success in this role involves achieving monthly goals, building strong community relationships, and executing outreach and enrollment strategies with heart and integrity. Responsibilities Lead Generation * Attend community events (health fairs, vaccination drives, food banks, etc.) * Conduct provider visits, sales presentations, and grassroots marketing * Make outbound calls to prospects and members using Policy Keeper * Generate leads through direct one-on-one engagement with seniors Sales Appointments * Conduct one-on-one sales appointments (in-person, in-office, telephonic, or in-field) * Present plan benefits compliantly using CMS-approved checklists * Complete applications (paper and electronic) accurately and efficiently * Assist members in applying for federal/state assistance programs Customer Service & Retention * Respond to all inquiries within 24 hours * Proactively communicate with members to improve retention and generate referrals * Maintain accurate records Training & Team Engagement * Participate in team meetings, ride-a longs, mock presentations, and webinars * Continuously seek to grow and improve to advance to HPS II or HPS III * Attend all mandatory training and team events Skills & Qualifications * Current Life & Health Insurance License (State of Arizona) * Must complete all certifications and testing within 30 days of employment * One year of sales and/or customer service experience preferred * Bilingual (English/Spanish or other) preferred * Strong problem-solving and conflict resolution abilities * Comfortable with using computers, data entry, and multi-tasking * Self-motivated, goal-oriented, organized, and detail-oriented * Successful completion of background check Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Compensation Package: * Commission pay * Hourly pay Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Application Question(s): * Are you Bilingual (Spanish/ English)? License/Certification: * Life and Health License (Preferred) Ability to Commute: * Tucson, AZ 85713 (Preferred) Work Location: In person