Now Hiring - Broward Motorsports - Sales Manager in Tequesta, FL

Full description of the position

Qualifications * Five years' progressive experience within the Sales Department of a motor vehicle dealership or comparable experience managing a sales organization * High School Diploma or equivalent degree or greater required * Knowledge and experience with sales of automobiles or motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them * Ability to take initiative and problem solve * Passion for the motorcycling lifestyle and riding community * Must have ability to relate with broad customer base * Excellent verbal and written communication skills * Ability to present oneself as well as the company in a professional manner * Knowledge of applicable laws/policies/principles/etc. * Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet * Attention to detail * Interpersonal skills and customer service skills required * Approachable, likable, and enthusiastic personality * High energy level needed * Be self-motivated, positive, driven and helpful * Ability to handle confidential information responsibly * Great customer service, excellent personal communication, and demonstrated closing skills * Ability to work a flexible schedule including weekends, Holidays, and evenings * Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership * Experience with CRM and/or computerized inventory systems, or the ability to quickly learn * Valid driver's license and motorcycle endorsement * Requires the ability to balance and push an 800+lb motorcycle Responsibilities * Lead and manage employees by training and motivating all sales personnel while assisting in the oversight of the Sales Department operations * Ensure the intensity and consistency of application of the dealership process * Ensure the structure of all deals worked are in compliance with dealership policies resulting in maximizing the volume of bike sales with an emphasis on new bikes * Consistently strive to maximize front-end PUS as well as back end PUS, while delivering a high level customer experience and upholding the highest ethical standards * Oversee and manage all operations regarding sales of new and used vehicles * Ensure that the Sales Department contributes acceptable levels of gross margin and net profits * Ensure adherence to the dealership sales process and track results daily using eleads and other measures * Ensure Sales Manager Check as well as subordinate checklists are completed and adhered to * Maintain clean, efficient facilities * Ensure sales personnel are alert, well trained, motivated, and available when needed * Set quotas for sales personnel in accordance to their skill levels * Review eleads on a daily basis, throughout the day and use it to evaluate and train all sales personnel * Oversee sales, trade-ins, and delivery of all new and used vehicles * Maintain the sales history and/ or vehicle history log in accordance with dealership policy * Maintain the inventory control system along with new profit objectives to eliminate the possibility of lower than anticipated profits * Become familiar and efficient with all phases of the computer system required for sales management * Oversee the management of new and used bike inventory in accordance with dealership policy * Maintain a balanced new and used inventory in proportion to sales and projected sales * Adhere to established procedures to ensure timely and proper completion of all paperwork * Maintain a showroom with a variety of vehicles set-up with an appropriate variety of accessories and paint schemes, displayed in a way that draws customers * Ensure that customers are greeted immediately, in a courteous and friendly manner * Handle telephone transactions quickly and courteously * Ensure that customers are properly qualified for needs, wants, and the ability to buy * Follow the dealership sales process so that all customers receive consistent treatment when visiting our dealerships * Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans * Ensure adherence to the to the dealership quotation methodology for vehicle sales, trade-ins, and purchases * Adhere to and enforce established road test, pre-delivery inspection, and vehicle delivery policies * Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to "make things right" * Carry out the daily Sales Manager Checklist * Adhere to dealership sales and lead follow-up procedures * Adhere to budgeted revenue and expense objectives * Execute promotional campaigns * Maintain efficiency reports on all sales personnel * Update and provide reporting to the General Manager as requested * Monitor and communicate monthly and annual objectives for the department in collaboration with the General Manager * Attend training sessions to keep current with Sales Department issues and sales trends * Establish departmental work schedule, balancing the workloads of all employees * Train all sales personnel to use the dealership sales process * Ensure adherence to policies and procedures for the Sales Department in concert with the General Manager * Assist the General Manager with recruiting, interviewing, hiring and firing of employees * Provide appropriate training for all Sales Department employees in all areas necessary to deliver results * Perform other related duties as assigned or requested * Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department * Occasionally exposed to exhaust fumes or other airborne particles * Frequently works near moving mechanical parts