Now Hiring - Holiday Inn Express - Hotel Sales Coordinator in Buffalo, NY

Full description of the position

Hotel Sales Coordinator Do you desire to be part of a great adventure? Then Visions Hotels is for you! We are currently recruiting for a Hotel Sales Coordinator. This is an exciting opportunity to work within a team environment to help cultivate new business and drive sales while maintaining established clientele. If you thrive on providing impeccable guest service in a dynamic environment, please consider growing your sales career with our team of professionals in a high paced multi hotel department! Position Summary: Responsible for helping drive and grow the business through acquiring, maintaining and servicing hotel clientele. Also expected to uphold and maintain Visions Hotels standards of guest service as well as go above and beyond to ensure the guest's total service experience. Responsibilities * Selling short term/smaller group business. * Respond to inquiries - inbound phone and written. * Conceptualize, draft and send well-constructed and professional correspondence and proposals. * Host property tours, familiarizing customers and potential customers with property features, products and services. * Assist in the coordination of client appreciation events and sales blitzes. * Create and monitor group rooms reservations. * Work with sales leaders to ensure group reservations are accurate. * Maintain an accurate and easy-to-use filing system for storing sales documents. * Create and distribute reports necessary for the department. * Develop professional sales presentation materials, with guidance and utilizing available resources. * Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication. * Politely and professionally answer the telephone and greets clients. * Maintain an organized professional-looking office environment. * Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. * Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel. * Other duties as assigned. Job Skills: * Computer skills including word processing, spreadsheets, and brand property Management System(s). * Exercise excellent communication and listening skills. * Knowledge of hotel rates, strategies, discounts, and promotions a plus. Job Qualifications: * Education HS Diploma or equivalent. * Experience minimum 6 months office or sales experience. * Experience with Hilton, Marriott, IHG brands a plus. * Knowledge of hotel rates, strategies, discounts, and promotions a plus. Position reports to the Regional Director of Sales and interacts regularly with hotel General Manages, Regional Performance Managers, and Revenue Management Team. What You Can Expect - * Competitive Pay * Bonus Opportunities * Training & Development * Opportunity for Advancement * Medical * Dental * Vision * 401k with Match * Paid Time Off * Holiday Pay * Hotel Discounts * Safe Work Environment * Creating memorable experiences one guest at a time * Opportunities to give back to the community through our global focus efforts Who We Are We are an organization driven by our Guiding Principles - Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service. We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Compensation Package: * Bonus opportunities Schedule: * 8 hour shift * Day shift Experience: * Hotel: 1 year (Required) * Sales: 1 year (Required) Ability to Commute: * Buffalo, NY 14221 (Required) Ability to Relocate: * Buffalo, NY 14221: Relocate before starting work (Required) Work Location: In person