Now Hiring - State Farm Mutual Automobile Insurance Company - Account Representative - State Farm Agent Team Member in Buffalo, NY

Full description of the position

Benefits: * Hourly Plus Commission * Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Paid time off * Training & development Position Overview Compensation and Benefits * Estimated $37K - $41K base pay annually. * Hourly pay plus Bonus Opportunities. * 8:45-5pm M-F, No Weekends. * Paid time off (vacation and personal/sick days). * Paid Holidays/ Federal Holidays Off. * Casual, small office environment with a large well-known company. * 45-minute Lunch. * 401K Match. * Great opportunity for customer service experience and advancement. * Computer competency / familiarity with Microsoft office preferred. * Interview requires a simple literacy and math assessment. * Licensed position - Attainment of NY Property/Casualty insurance license required with Reimbursement for Course and 1st test. Responsibilities * * Answer phones and direct customers to appropriate team members. * Process payments, email documents, and assist sales staff. * Identify customer needs and respond accordingly with fast, accurate and friendly service. * Assisting with general office duties. * Help maintain high retention rate by building strong relationships with existing clients. * Taking on additional higher-level tasks as new skills and knowledge are acquired (like conducting client appointments, policy coverage analysis and evaluation, among other things) Requirements * * Have an upbeat, positive, and coachable attitude. * Ability to prioritize, follow-through, follow up, and work effectively with a team. * Excellent Communication skills, and Strong Work Ethic. * No Education Requirement*, all are encouraged to apply. Values of our team Our goal is to not only help our customers meet their ever-changing needs throughout their life, but to also promote a healthy work-life balance within our own team. Customer service is sometimes difficult, but we are looking for someone who will persevere and find the positives in any situation. Empathy, Professionalism, and a little Detective work go a long way in determining the best ways to help our customers accomplish their goals to meet their needs.