Now Hiring - Twin Village Recycling Inc - Auto Parts Sales Associate in Buffalo, NY

Full description of the position

Auto Parts Sales Associate Clinton Auto Parts, 1125 Clinton St., Buffalo, NY 14206 Pay Rate: $17-$20 per hour Schedule : 8:00 am to 5:00 pm, Monday - Friday About Clinton Auto Parts We are a dynamic auto salvage facility committed to repurposing and reselling high-quality automotive parts. Our team values precision, knowledge, and a passion for cars, and we're looking for a customer-focused team member to join us as an Auto Parts Sales Associate. Job Summary: The Auto Parts Sales Associate is responsible for providing exceptional phone- based customer service to individuals inquiring about used auto parts. This role involves listening carefully to identify customer needs, checking inventory in a parts database, providing accurate product information, and ensuring customer satisfaction. The ideal candidate has strong communication skills, basic automotive knowledge, and a customer-first mindset. Key Responsibilities: * Answer incoming phone calls promptly and professionally. * Listen to customer inquiries and determine the specific auto part(s) needed. * Look up and verify part availability using a database system (Pinnacle, Vin Matching Program). * Provide accurate information about part availability and pricing. * Communicate clearly about product condition (e.g., wear, damage, mileage), and return policies. * Handle customer complaints or issues with professionalism and escalate as needed. * Maintain records of customer interactions and transactions in the system. * Maintain a clean and organized work environment. Qualifications: * Excellent communication and customer service skills. * Basic knowledge of cars, car parts, and automotive systems. * Attention to detail and organizational skills. * Comfortable using technology. * Ability to work independently. * Physical ability to sit for extended periods and view a computer screen. How to Apply: If you have an interest in cars and are committed to top-notch customer service, we'd love to hear from you. Join our team and help us give automotive parts a second life! Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 45 per week Benefits: * Paid time off Schedule: * Monday to Friday Application Question(s): * Do you have customer service experience? * What is your experience with auto and auto parts? * Can you work from 8 am to 5 pm Monday through Friday? Ability to Commute: * Buffalo, NY 14206 (Required) Work Location: In person