Now Hiring - Massage Heights Franchising, LLC - Spa Sales Associate in Irvine, CA

Full description of the position

Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Employee discounts * Health insurance * Vision insurance Spa Sales Associate (Massage Heights Irvine) We are looking for a very experienced sales person for a part-time role with a proven history of selling membership contracts to our guests. We have about 700 - 800 people that come through our location with about 200 of them brand new to our location. We need to sell them a reason to come back. We are looking for those individuals that enjoy working with people and can relate to our kind of guests/members. Must be comfortable in selling and convincing the guests why they should come back and buy a membership. Must be comfortable in working with quotas. Our shifts are somewhat predictable and will not vary. So, you have a confirmed schedule that you can expect to work every week We offer a fixed predictable schedule. We don't typically change your schedule unless someone calls out, vacations, or medical downtime. Right now, we believe it will be about 22 - 24 hours/week. Tuesday(3pm - 9pm), Thursday(3pm - 9pm), Friday (4pm - 8pm) and then Saturday(9am - 5pm). There are always those days when people take a sick day or vacation day, so you can help fill in those hours. But, assume that is going to be your schedule. If so, please apply. If this works for you, then go ahead and send us your resume. We would love to get you started. Or if you would like to discuss some variation of these hours, let us know. Massage Heights Sales Associate Compensation will scale based on performance. Starting salary will range from $17.00 - $20.00/hour depending on your past experience and sales capability. With commissions and bonuses it can be as high as $23 - $25/hour. Our current commission plan allows you to earn up to $500/month in commissions. You will earn more based on your membership sales. We also have a bonus program available for various holidays and events during the year. We will require at least 24 hours/week for full consideration of bonus team payments, all our commissions are paid at full rates. Responsibilities and Duties In this position you are responsible for producing consistent monthly sales by enrolling prospective members in our massage wellness programs. This role entails delivering top-notch customer satisfaction in a professional, therapeutic massage/facial environment. Must be able to think on your feet and help guests understand the benefits of massage/facial therapeutic services. Duties include: * Manage the customer experience from beginning to end * Must like to sell and enjoy selling to the public * Provide excellent service to members/guests * Maintain high standards for customer service * Answer phone calls, make appointments, greet members/guests * Sell retail products and memberships * Ability to exceed challenging performance goals by converting prospects to members * Assist in administrative tasks including filing, member maintenance, reminder calls to clients * Perform data entry for a variety of tasks specifically client records and surveys * Maintain cleanliness of common areas * Help to do laundry during busy times. Qualifications and Skills * Ability to pass a background check * COVID-19 vaccinations are a plus, but not required * Must be able to work the schedule. If you typically call out due to other obligations, please don't apply to this position. It's important that you are able to work your shift. * History of consistent and extended work experience, with supporting references * Transportation and a valid Driver's License * Knowledge of Zenoti is a plus or selling in a retail environment * HS diploma required. College experience preferred. Job Types: Full-time, Part-time Pay: $18.00 - $21.00 per hour Expected hours: 20 per week Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Compensation Package: * Commission pay Schedule: * 4 hour shift * 8 hour shift * Day shift * Night shift * Weekends as needed Experience: * Sales: 1 year (Preferred) Shift availability: * Night Shift (Preferred) * Day Shift (Preferred) Work Location: In person Compensation: $17.00 - $20.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights Be Part of an Elevated Experience at Your Retreat Personal & Career Development Guided learning pathway through Massage Heights University Flexible Schedules Supports work-life balance Professional & Safe Environment Committed to making safety for Therapist and Guest a priority. Member of the National Association of Spa Franchisees Employee Discounts Products and services Massage Heights Family Fund A program that supports team members during times of hardship Stunning Retreats Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.