Now Hiring - State Farm Mutual Automobile Insurance Company - Insurance Customer Service Representative in Waukesha, WI

Full description of the position

Seeking individuals with strong organizational skills to oversee office operations as a front-end supervisor in Waukesha, WI. Essential requirements include proficient phone skills and typing abilities. Responsibilities will involve addressing customer inquiries regarding billing, processing changes and managing the existing client portfolio, handling cash transactions, preparing bank deposits, and serving as the initial point of contact for office visitors are key aspects of the role. We value our team members and are proud to offer a comprehensive benefits package, including: * Full Health Insurance Coverage * Paid Time Off & Vacation Days to relax and recharge * Coverage for Insurance Licensing & Testing * Annual Incentives & Competitive Rewards Program -- including exciting prizes and recognition * Supportive Team Culture that celebrates your growth and success * Full-time role Join a company that truly invests in its people -- because when you thrive, we all do. If you believe you possess the necessary qualifications, we encourage you to submit your application promptly. Compensation: $20 - $26 hourly Responsibilities: * Promptly respond to the customer's questions, complaints, and comments according to our standards * Keep the schedule for the office running smoothly * Direct walk and telephone traffic to the correct party * Maintain supplies * Do everything that needs to be done with a smile. * Handle the ordering and maintaining of office supplies * Front-end Supervisor * Answer general calls and direct to appropriate part * Always maintain a professional and positive attitude Qualifications: * Property and Casualty license REQUIRED * Spanish speaking preferred * Organized and capable of using Microsoft tools (Outlook, Word) * Some college preferred * A Quick learner would be desired * Management or Customer Service experience * A friendly face About Company State Farm Insurance is a quality Insurance Company that sells Auto, Fire, Life, and Health products. We are an extremely strong company financially. State Farm will be 100 years old next year. We have been the largest writer of auto insurance in the nation since 1962. 3 out of 5 cars on the road are insured by State Farm Insurance Company. When I started my agency in 2002, I started with no customers. My agency has been a very successful agency since then. We employ a team-based approach to our agency's success. I have 30 years of insurance experience to personally train the right person to be the next best customer service team member. All I ask is to be coachable, have the ability to overcome rejection, and have a good work ethic.