Now Hiring - Asahi Glass Co., Ltd. - ARG Sales Account Manager in Grove City, OH

Full description of the position

Summary of Position: Seeking Account Manager to handle OEM service accounts, as well as aftermarket customer accounts. Location: Grove City, OH Primary Responsibilities: * Responsible for developing and maintaining strong, positive relationships and communication with customers at both individual and company scopes. * Provide good customer service, internal and external, and assist in problem resolution. * Monitor customer orders - communicate lead-times, part availability, scheduled ship dates. * Monitor, and act as an escalation point for accounts receivables. * Seek opportunities and assume lead role in customer RFP responses. Facilitate the RFP process, deliver proposals and close business (with the help of cross functional team members when appropriate) * Provide leadership and act as liaison between AGC and customer accounts. * Provide inputs for the development and maintenance of accurate budgeting and forecasting of customer accounts, utilizing customer-supplied information as well as external market knowledge. * Establish a role as the primary contact for customers and provide guidance to cross functional teams for successful growth of the customer. * Effectively communicate and manage the process of aligning daily efforts with the annual strategic plan. * Manage administrative functions to each OEM. This includes portal management, PO processing, development of supporting documentation, voice of customer, commercial negotiations, lead coordination of corporate/plant/customer activities, and high-level program management. * Work collaboratively with Supply Chain & other cross functional teams to effectively meet customer needs and expectations. * Participate in and influence the new model development process. * Stays informed and communicates customer business opportunities, account changes, current conditions, prospects, and competitive landscape to protect revenue from competitors. * Analyze customer forecasts compared to orders and lead conversations holding customers accountable for accuracy. * Other tasks include: monitoring excess & obsolete stock, quoting, price data entry, customer credit requests. * Approximately 10-20% travel may be required, which can fluctuate during temporary periods. Preferred Qualifications: * Must have an excellent understanding of Microsoft Office Excel, Word, and PowerPoint * SAP proficiency preferred. * Capable of completing objectives on-time with high accuracy and minimal supervision. * Excellent organizational and time-management skills to handle multiple tasks. * Detail oriented to ensure accuracy. * Excellent analytical, problem-solving, and decision-making skills required. * Ability to make timely, fact-based decisions. * Ability to present data in a logical manner for management. * Must have strong interpersonal skills and demonstrated ability to perform and produce results in multifunctional teams. * Must present a positive and cooperative attitude. * Capable of communicating effectively, written, and oral, with all organizational levels Education / Experience: * Bachelor's degree from a four-year College or university; or equivalent combination of education and experience required. * Knowledge &/or Work Experience in the field of: Automotive Glass, Automotive OEMs, Automotive Replacement Glass (Aftermarket) Industry * Experience with or for Glass Aftermarket companies - Safelite, Mygrant, Driven Brands, PGW, Pilkington * Previous experience managing customer accounts or sales role. What can AGC Offer You? We offer a competitive compensation package including base salary, structured bonus plan, comprehensive benefits, paid vacation, paid company holidays, 401k with Company match, and opportunities for professional development. Equal Employment Opportunity Employer - To be considered applicants must be legally authorized to work in the United States without sponsorship.