Now Hiring - Twin City Hardware Co. - City Desk/Inside Sales in Oakdale, MN

Full description of the position

City Desk/Inside Sales Oakdale, MN About Twin City Hardware TCH is a market leader in providing door opening, access and security solutions for commercial, architectural, and residential construction projects. We are a medium-size, family-owned business whose top priority is to provide customers with exceptional service! Job Overview Build relationships with TCH customers and provide exceptional service, product knowledge and a superior customer experience. Answer all incoming commercial door sales calls. Assist Customers in person or over the phone with Will Call orders, new orders or product questions. Essential Job Functions * Take customer calls and walk ins for commercial sales and orders for doors, frames, hardware * Estimate job costs and create quotes in MBC for small door/frame customer requests * Troubleshoot customer product needs to recommend or sell the appropriate product * Process customer payments via cash, check or credit card * Pull product for Will Call orders, assist customer with loading * Run and review Will Call Open Order report, ensure orders stay on schedule, follow up/update customers for timely order pick up * Close and balance cash drawer at end of day * Assist with transfers from other TCH warehouse locations * Perform product counts to maintain proper inventory levels as directed by Warehouse manager * Process customer returns with guidance from Warehouse manager * Ensure great service by interacting with customers, manufacturers, architects and co-workers * Periodic support in Residential hardware sales dept; gather information from customers and share with sales team * Other duties as required Skills Requirements * Inside/outside sales experience a plus, but not required * Ability to read and interpret architectural plans and specifications, preferred * Ability to understand and utilize MBC, cERP, EPWS, and Windows/Google software * Door and hardware, or related experience preferred * Ability to accurately read a tape measure * Self-motivated individual that can manage time effectively * Detail-oriented individual that can juggle multiple tasks * Excellent customer service skills and ability to communicate clearly and effectively * Strong cognitive skills, problem analysis, decision making and comprehension * Favorable results from a Motor Vehicle Record and background check Working Conditions This position includes sitting at a computer station, also involves standing, sitting, walking, bending, kneeling, twisting and squatting in a warehouse/office environment subject to temperature changes. Benefits We offer a full benefit package including 401(k) with match, continued training and development. TCH is an Equal Employment Opportunity Employer. Visit us at [please apply online] Job Type: Full-time Pay: $18.00 - $21.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Shift: * 8 hour shift Experience: * sales: 1 year (Preferred) Ability to Commute: * Oakdale, MN 55128 (Required) Ability to Relocate: * Oakdale, MN 55128: Relocate before starting work (Required) Work Location: In person Job Type: Full-time Pay: $18.00 - $21.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Shift: * Day shift Work Location: In person