Now Hiring - Authorized Acquisitions LLC - Sales Representative in Mokena, IL

Full description of the position

About AA Medical AA Medical is a provider of sustainable solutions to both the new and resale medical device equipment markets. AA Medical was founded in 2012 to help doctors and surgeons around the world access high quality pre-owned medical equipment at an affordable price. We are proud to consistently connect the world with life sustaining medical equipment and are constantly working towards even more growth. AA Medical offers a variety of benefits to ensure that our employees feel supported and valued. * About the role * As an Account Manager, you will focus on fostering customer relationships and driving sales of refurbished medical devices. The Account Manager role emphasizes exceptional customer service, understanding client needs, and facilitating equipment acquisitions through various communication channels. This position is based out of Mokena, illinois. What you'll do * Greet and assist customers who visit our showroom or facility. * Provide product demonstrations and answer inquiries about refurbished medical devices. * Guide customers through the purchasing process, addressing any concerns or questions they may have. * Receive and process orders accurately and efficiently, ensuring timely delivery and customer satisfaction. * Maintain detailed records of sales transactions, including customer information, product details, and payment processing. * Assist customers with online orders, including navigating our website, troubleshooting issues, and processing online payments. * Collaborate with the online sales team to optimize the customer experience and drive sales through digital channels. * Stay updated on the features, specifications, and benefits of our refurbished medical devices. * Conduct product training sessions for customers and colleagues as needed, ensuring everyone is well-informed about our offerings. * Work closely with suppliers and internal teams to acquire necessary equipment for customer orders. * Coordinate logistics, including shipping, tracking, and delivery schedules to meet customer timelines. Desired Qualifications * Proven experience in sales, preferably in the medical device or healthcare industry. * Strong communication and interpersonal skills, both in-person and over the phone. * Excellent customer service and problem-solving abilities. * Familiarity with online sales platforms and order processing systems. * Knowledge of medical equipment terminology and specifications is a plus. * Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. * Attention to detail and accuracy in order processing and record-keeping. * ERP and CRM proficiency with NetSuite is a plus Company Values * Relationship Focused. Our business is built on trusted partnerships. We are consultative advisors and problem solvers. * Innovation Minded. We are creating something that has never been done before. We won't settle for just good enough. * Growth Driven. We are competitive and driven to be the best. Our agility allows us to "get big but, stay small." * Human Centered. We are an unconventional, high-energy team. Our culture is employee and mission focused. * Tech Enabled. We use technology to be bigger, faster, and stronger. Company Benefits * Bonus and Commission Pay * 401(k) * Health, Vision, and Dental insurance * Flexible schedule * Generous PTO (Paid Time Off) and Holiday Calendar Schedule: Monday to Friday