Now Hiring - Safe Touch - Inside Sales Representatives in Jacksonville, FL

Full description of the position

Inside Sales Representative SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation! Job Summary : SafeTouch Security's Inside Sales Representatives work onsite at our headquarters in Jacksonville to develop new leads by communicating with customers, understanding their needs, and ensuring a smooth sales process. The Inside Sales Representatives generate revenue by understanding customers' security system needs, providing the appropriate product information, and making the sale. * Duties and Responsibilities: * Source new sales opportunities through lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads, and online chats. * Conduct inbound and outbound calls to prospective customers to introduce our products/services and identify sales opportunities. * Develop and maintain comprehensive knowledge of SafeTouch's residential and commercial security products and service offerings. * Use consultative selling approaches to understand customer needs and recommend appropriate solutions. * Effectively communicate product features, benefits, and pricing to prospective customers. * Achieve and exceed monthly sales targets and KPIs while maintaining high customer satisfaction. * Convert qualified leads into appointments for the field sales team or close deals directly when appropriate. * Build and maintain strong customer relationships to understand their needs and preferences. * Handle customer inquiries professionally and efficiently. * Develop and maintain close working relationships with our outside sales team to build SafeTouch Security's sales pipeline and close deals. * Maintain accurate records of all sales and customer activities. * Contribute to team meetings with insights and customer feedback. * Participate in regular training sessions to stay current on product updates and sales techniques. * Other duties as business needs require. * Requirements: * High school diploma or equivalent. * Inside sales or related experience. * Work onsite at SafeTouch Security's Jacksonville headquarters. * Able to meet or exceed sales targets. Proven track records are preferred. * Solid computer applications skills with MS Office. Experience with Salesforce is a plus. * Develop a thorough understanding of products to be sold within the first 30 days of employment. * Excellent sales and negotiation skills, proven ability to build and maintain relationships with clients. * Strong phone presence, excellent verbal and written communication skills, effective listening abilities, pleasantly persistent. * Efficient time management skills with proven ability to multitask, organized with attention to detail. * Competitive team player. * Pass drug screening and background requirements. * Bilingual is a plus. * Physical Requirements: * Remain stationary at a desk, standing, and moving from place to place for prolonged periods. * Occasionally move light objects. * Observe details at close range. * Take notes, operate technology, and present information. * Read documents and presentations using electronic devices and hard copy materials while interacting with others. * Exchange accurate information in person, over the phone, in writing, and electronically. * Communicate clearly and articulately during interpersonal interactions so others will understand. * Job Type* : Full-time, non-exempt Work/Base Location: Jacksonville Corporate Work Hours/Availability: Hours of operation are Monday through Thursday 8 am - 7 pm, Friday 8 am - 5 pm, and Saturday 9 am - 2 pm. Must be able to work an 8-hour shift Monday through Friday; Saturdays rotationally. These hours are subject to change due to business needs. Travel: No Reports to: VP of** Inside Sales and Customer Retention Pay Range: $16.00 - 18.00 per hour + monthly KPI incentives. Target earnings potential is $64k. Incentives: Yes Benefits: * Competitive pay with performance-based incentives * Comprehensive benefits package (medical, dental, vision) * 401(k) with match * Paid time off and holidays * Opportunities for professional development and career growth SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.