Now Hiring - EYEBOBS LLC - Frame-ist (Retail Sales Associate), Part-time in Minneapolis, MN

Full description of the position

Benefits: * 401(k) * 401(k) matching * Competitive salary * Employee discounts * Bonus based on performance Frame-ists are the stars of our business! Through building a loyal customer base and driving positive sales results, Frame-ists are eyebobs brand ambassadors with roll-up-your-sleeves mentalities and an excitement for our premium products and the impact they have on our customers' lives. Our high- quality frames range from classic to funky with vibrant colors, unique shapes, and an ever-changing product assortment that is a whole lot of fun! We pride ourselves on bringing alive the essence of our brand by styling our customers with eyewear that fits their individual sense of style and personality. We might not take ourselves too seriously, but we do take customer service very seriously. We currently have a part-time opening in our Minneapolis market. This position will primarily support our Minneapolis HQ store located on Glenwood Avenue. Other store locations are Mall of America, Rosedale Center, and Ridgedale Center. Responsibilities: Achieve Sales Results * Deliver a positive, friendly, consultative customer experience that prioritizes customer relationships and exceptional service to set eyebobs apart. * Engage and educate customers with frame and lens selection using our FRAME sales process. * Drive personal daily and weekly sales results to meet monthly targets using our FRAME sales process and add-on selling to meet customer needs. * Complete customer call-backs with current and prospective customers. * Independently handle customer situations in compliance with policy and procedures; escalate issues as appropriate. * Offer suggestions to store leadership to improve daily sales trends and store operations. Operational Expectations * Accurately process sales transactions using the POS system. * Create and maintain accurate customer profiles in CRM including contact and order information, prescriptions, purchase history and sales notes. * Dispense, adjust, and repair frames. * Participate in process, product, optical, and equipment training, including 2020Now virtual eye exam technology. * Administer virtual eye exams using 2020Now technology. * Ensure company standards of neat, clean, and organized sales floor and cash wrap are met. * Take part in visual merchandising initiatives to promote effective sales and store traffic. * Assist with in-store events and promotions to expand brand awareness and increase customer base. * Collaborate effectively with other store locations and with HQ partners. Required Education and Experience * High School diploma or equivalent * 1-2 years of successful retail experience and/or customer service experience * Have optical experience? Bonus round! You just moved up the list! No optical experience? No worries! We'll train you! * Demonstrated experience processing sales transactions using POS systems * Proficiency using Windows operating system with basic knowledge of Word, Excel and G-suite Qualifications * Interest and knowledge in fashion, styling, and accessories * Excellent selling skills * Excellent communication skills including strong relationship building skills * Kind, Compassionate, and a Customer-First Mentality * Great team player, and also able to take initiative with customers to drive sales * Attention to detail * Effective organizational skills * Excellent time management skills * Ability to receive feedback and take action when appropriate * Problem solving skills that can adapt in an ever-changing retail environment * Regular and predictable attendance * Adherence to eyebobs Retail dress code Other Details: * Must be available to work retail hours, meaning hours and shifts will vary during store hours Monday-Sunday. * Stores are located at Ridgedale Center, Rosedale Center, Mall of America and at our Headquarters on Glenwood Avenue in Minneapolis. * Requires standing, bending, and walking for an 8-hour shift * Varying shifts depending upon store hours. * Availability to work evenings, weekends, and holidays is required. About eyebobs: Based in Minneapolis, Minnesota, eyebobs was founded in 2001 with a vision to design and supply fashion-forward, luxury eyewear. We live to outfit the eyes of the smart, sarcastic and style-conscious with a full selection of eyewear to express their unique personality. We're passionate about our product and fanatical about service. We have proven to be an innovative leader in luxury eyewear and are serious about building a world class company to support our growing business. We are out to change the game, one face at a time! [please apply online] Join the team! Aside from an all around amazing place to work, eyebobs offers: * Flexible scheduling * Monthly incentive plan * 401(k) Retirement Savings Plan + eyebobs Match * Annual eyebobs frame allowance Company Website: [please apply online]