Now Hiring - Agile Sourcing Partners, Inc. - ACCOUNT SPECIALIST II in Corona, CA

Full description of the position

Job Summary

The successful candidate will provide complex invoice management duties with primary responsibility of invoice processing, invoice coding, reporting and supplier/customer relationships. The candidate will provide services in an efficient and timely manner and must be able to independently resolve complex issues by focusing on customer satisfaction as a top priority. This role will require the candidate to work in a team environment on problems of a diverse scope and manage their own time to successfully complete assigned tasks by required dates.This is a HYBRID position with standard business hours allowing for great work life balance. Candidate must be able to commute to office in Corona, CA occasionally. Pay range for this position is $18.00 - $26.00 dollars per hour. Agile Sourcing Partners offers competitive pay, paid time off, and an excellent benefit package (100% Company Paid Health, Dental, Vision, Life Insurance, and healthy 401K company match). We are Agile Sourcing Partners. A trusted partner comprised of experienced professionals who create value for our customers through our innovative solutions. Our mission is to improve access to a better quality of life by increasing agility and efficiency in modernizing our nation's infrastructure. Come join our team today!

• Job Functions Customer Service
• Supports Program Manager and ensures contractual Service Level Agreements ("SLA")
• Builds trust with customers and suppliers through analysis and development of process improvements.
• Maintains and improves customer satisfaction with respect to invoice management activities. Ensures performance to contract.
• Interacts, follows up and communicates effectively with customers, suppliers, and other team members.
• Supports Program Manager communication with customer about upcoming, current, and closing project needs.
• Represents the internal voice of the customer regarding product, process, quality, and drives customer desired improvements.
• Understands customer needs, issues and requirements and can communicate these clearly to internal stakeholders and suppliers. Decision Making
• Independently resolves invoicing issues with the key stakeholders.
• Works with appropriate internal groups to facilitate containment and corrective actions.
• Looks for ways to increase efficiency between Agile, the customer and suppliers. Identifies and implements solutions with minimal direction.
• Demonstrates the ability to resolve or escalated software system issues by contacting the appropriate resources within Agile, customer, or 3rd party software. Escalates issues internally to appropriate management.
• Demonstrates the ability to review data, draw conclusions and identify appropriate actions. Invoice Processing
• Ensures timely receipt and processing of supplier invoices using an ERP platform.
• Verifies rates and other charges against supplier contracts.
• Communicates and coordinates changes between customer, supplier and Agile.
• Performs regular review of vendor statements.
• Demonstrates the ability to research and resolve standard order and invoice issues.
• Communicate effectively with vendors, research issues and drives resolution.
• Received and codes suppliers' invoices accurately and timely. Reporting and Analysis
• Utilizes available data resources to create reports for tracking SLAs, vendor performance or to conduct analysis.
• Actively works with customers to review and resolve issues in a timely manner.

Requirements

• Required Minimum Education: High school diploma or equivalent
• Minimum of 5 years of Accounts Payable and Billing experience.
• Experience with construction management and/or the utilities industry helpful. Competencies
• Experience using Microsoft Word and Excel. Must have the ability to independently create spreadsheets and perform quantitative analysis.
• Speaks clearly; listens and gets clarification when necessary; responds informatively to questions; actively participates in meetings.
• Excellent planning and prioritization skills with the ability to adapt to customers' needs as they arise.
• Ability to multitask, problem solve and collaborate with team members.
• Exceptional attention to detail with ability to manage very high volume of electronic and manual transactions.
• Excellent follow-up skills.
• SAP experience a plus. Conditions of Employment
• Legal documentation establishing identity and eligibility to be legally employed in the US.
• Drug Testing required
• Criminal background check
• Clean DMV record
• Education verification
• Reference checks
• Location :
• HYBRID in California (Candidate must be able to commute to Corona, California) zr