Now Hiring - Allied Fire protection, Inc. - Regional Sales Manager in Pearland, TX

Full description of the position

Regional Sales Manager * Job Responsibilities include but are not limited to: * Oversee account management by assigning new accounts and reassigning existing accounts to Sales Team for appropriate fit of customer expectations and needs * Assist Sales Team in pursuing new customer relationships and developing existing customer relationships * Work effectively with Executive and Operations Teams to ensure project type and scope the Sales Teams are pursuing are within the capabilities of successful completion. * Ensure quality of project scope, estimate, and project expectations provided by Sales Team to Administration and Operation Teams are accurate and complete for successful execution. * Review Profitability Reports and Job Cost Center Reports with Sales Team and Operation Teams to determine areas of success and opportunities for improvement * Assist with escalated concerns from both external and internal customers relating to the Sales Team and their responsibilities * Provide consistent feedback and evaluation of performance to Sales Team * Evaluate and assist in maintaining personnel needs of Sales Department * Implement directives from Executive Team impacting Sales Team's performance and expectations * Perform other duties as assigned by Executive Team or CEO * Oversee, assist, and provide proper training and tools for Sales Team to successfully perform the following responsibilities: * Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals * Create deficiency proposals as outlined in standard operating procedures * Communicate deficiency proposals directly with customer via phone, fax, and/or email * A continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing outlined market strategies * Meet or exceed sales budget goals set by service operations manager and Exec Team * Promote a positive ongoing relationship with customers and end users * Estimate hard bid contracts and provide a proposal to the customer by the bid date * Conduct job site surveys to ensure the accuracy of the estimate * Prepare assigned reports needed for invoicing (Customer set up sheet) * Maintain inspection and service sales log for all deficiencies and service bids and proposals * Demonstrate effective communication skills when interacting with all internal and external customers Expectations: * Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily * Safety First - * Start each meeting with a Safety Topic - internal and external * Promote Safe Driving of Company Vehicle or Personal Vehicle (with car allowance) - Self and Team * Communicate effectively and professionally within the department and with internal and external customers * Understand and Follow HR and Safety Initiatives and Processes * Conduct Bi-weekly Meetings with Team in conjunction with Operations, Admin and Design * Update status on all jobs - materials, equipment rentals, subcontractors, intercompany jobs, etc. * Determine needs for Sales Team involvement with Change Orders, Coordination, Invoicing, Collections on open jobs * Review potential jobs to be awarded and field capabilities to perform work * Timely Review and Sign Off on Reports * Credit Card Expense Reports * Timesheets (PM and Admin) * Liens and Notices * Track and Ensure Profitability of Department * Promote and Track Department Growth -department and individual goals to be discussed annually * Support and Ensure Team Adherence to All Company SOPs - Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc. * Overhead Review - semi-annual meetings with leadership * Maintain Quality Control in all aspects of the department * Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities * Reduce Turnover and Increase Retention within department * Training * Input and Development of Training Requirements * Commitment to Training at all levels for all team members * Be an Expert on Every Aspect of Your Business/Department * Sales * Customer Retention * Customer Service - Internal and External * Reports - Sales, Active/Inactive, WIP, Bid Logs, Bid Lists, Profitability, Liens and Notices, Unapproved Change Orders, etc. * Operations and Cost Awareness- Labor/Productivity, Materials Purchasing * Administration * Teamwork - maintain positive interactions within your team, local office, same department in other offices, Accounting, etc. * Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio * Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention * Partner with Marketing and Business Development Team * Know the Allied "Why" - maintain a consistent message Knowledge: * Minimum education of High School Diploma or Equivalent * Bachelor's degree in Business Management or Equivalent preferred * Must possess strong skills in Microsoft Word, Excel Software and have capabilities to adapt and become knowledgeable with new platforms and software as necessary Work Experience: * 5+ years of experience in Business Management * 5 or more years of experience in direct profit and loss responsibility. Process management, and/or service sales management * 5+ years of experience in fire sprinkler or fire alarm sales and/or service, preferred * Experience with fire alarm and suppression systems, preferred * Previous experience with customer service and supervision in an office setting * Sprinkler or Fire Alarm Sales experience a plus * Skills and Competencies: * Strong Leadership skills and solution-oriented * Excellent verbal skills and written communication, training, and time management skills * Communicative, interactive, detail-oriented, and organized * Sense of ownership, integrity, teamwork, customer-focused, humility and safety required * Must be able to work independently and with others * Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills * Ability to professionally communicate with customers and provide excellent customer service - Internal and External