Now Hiring - Sunburst Chemicals - Laundry Specialist/Regional Sales Manager in Indianapolis, IN

Full description of the position

Job Overview We are seeking a skilled and experienced Laundry Specialist and Regional Sales Manager to join our team. This hybrid role will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company. Responsibilities: GROWTH AND EXPANSION 50% A. Develop annual/quarterly/monthly Sales & Service Plans in collaboration with field leadership to successfully achieve individual and team objectives. B. Utilize Acumatica to update activity, customer information, and sales forecasts. C. Monitor actual sales & service objectives vs. goals. Continuously create and implement change plans to meet goals or sustain above-target performance. D. Prepare periodic Sales & Service Plan Reviews and present them to your assigned field leader. E. Conduct end-use customer and distributor consultative sales & service meetings. Focus on problem-solving and training on best practices. F. Develop, prepare & present proposals for new prospects with an emphasis on problem solving FIELD SERVICE & SUPPORT 35% A. Install, calibrate, and maintain chemical dispensing systems in commercial & OPL laundry facilities. B. Perform routine maintenance and emergency repairs on dispensing equipment. C. Conduct water and chemical analysis to ensure proper concentration and effectiveness. D. Train customers in proper usage, safety protocols, and best practices for chemical systems. E. Maintain accurate records of service visits, equipment status, and chemical usage. F. Troubleshoot and resolve technical issues to minimize downtime. G. Provide exceptional customer service by responding to inquiries and addressing concerns promptly. H. Monitor inventory levels and ensure timely product deliveries. I. Stay current with industry standards, safety regulations, and product innovations. J. Collaborate with sales teams to recommend solutions and promote products. K. Assist with Major Opportunity Team installations as needed or requested. L. Assist Sunburst employees in conducting field CIR & CAR investigations and reports. TRAINING 15% A. Train and stay current on features, functionality and benefits of all Sunburst programs, chemical products, and related dispensing equipment to adequately understand and communicate value to customers. B. Provide sales & technical training to team members & distributors. C. Use installations as training opportunities. D. Document Laundry Standards for new & existing laundry clients. E. Train Sunburst Team members on how to use and maintain Laundry Standards and maintain the required databases. F. Review laundry service reports as they are posted, validate Sunburst Brand Standards are being adhered to and provide training as required. Qualifications: * 5 + years sales & laundry service and account management experience * Strong mechanical aptitude and technical troubleshooting skills. * Ability to read and interpret technical manuals, schematics, and diagrams. * Proficient in using hand tools and diagnostic equipment. * Excellent communication and customer service skills. * Prior experience that demonstrates proficiency in establishing relationships and growing sales in a new or underdeveloped territory * Prior experience demonstrating proficiency in Core Sales Competencies and Core Leadership Competencies * Must be able to travel at least 50% of available time for business related activities * Valid driver's license and ability to travel as needed. * Ability to lift up to 50 lbs. and work in various environments. Skills and Competencies: * Develops Appropriate Solutions: Knows Sunburst products and programs and their connection to prospect goals; Knows how to demonstrate the value of Sunburst products and programs. * Closes the Sale: Explores prospect's options; Presents ideal solution, Overcomes objections, and Closes effectively * Problem-solving and analytical skills * Strong attention to detail * Time management and organization * Customer-focused mindset * Basic computer skills for reporting and communication Core Leadership Competencies: * Self-Leadership: Role models Sunburst Guiding Principles; is trusted, communicates clear direction, understands personal strengths and limitations, and adjusts to circumstances. * Team Leadership: Creates an atmosphere where people can succeed; collaborates across teams; helps others get behind business agendas and accomplish individual and team objectives. * Business Leadership: Sets clear objectives; plans logical steps to meet objectives; takes action to meet objectives. * Strategic Leadership: Anticipates opportunities for change and plans accordingly; has a clear vision of the future; can sell ideas at all levels of the organization. Job Type: Full-time Pay: $75,000.00 - $78,000.00 per year Compensation Package: * Bonus opportunities * Commission pay * Profit sharing * Quarterly bonus * Uncapped commission Schedule: * Day shift Work Location: On the road