Now Hiring - uBreakiFix - In-Store Solutions Expert - Electronics Sales & Repair in Jacksonville, FL

Full description of the position

Position Overview The In Store Solutions Expert has a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. This position will focus on selling solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The In Store Solutions Expert will work inside a retail store, and be the face of uBreakiFix by Asurion, delivering award-winning, personalized customer experiences. Primary Responsibilities * Greet customers and answer calls in a friendly manner and maintain a positive work environment. * Explain complex technical issues to customers in a non-technical, simple to understand manner. * Provide repair and replacement estimates to customers. * Utilize the point of sale system to process payments, maintain an accurate record of customer information and give real-time status updates for each repair. * Describe and sell merchandise and services while understanding and explaining their use, operation, and care to customers. * Meets or exceeds key performance objectives, including sales and customer satisfaction goals. * Perform repairs on customer devices. * Maintain the cleanliness and professional appearance of the store. * Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement and social media marketing. * Use store displays and interactive devices effectively to enhance the customer experience and sales. * Listen and build relationships with customers to find the right products and services for their lifestyle. * Demonstrate knowledge of latest products and services. Remain current on industry and competition trends, pricing plans and promotions. Key Qualifications and Skills * Outstanding sales and customer service skills with proven job experience (Required) * Valid driver's license and clean driving record (Required) * Strong written and oral communication skills * Ability to work well in a team environment * High school diploma or GED * Experience repairing electronics, smartphones (Preferred) * Technical degree or certification in electronics or consumer electronics (Preferred) * Previous experience working at retail electronics store (Preferred) $18/hr plus commissions; eligible for Group Health, Dental, & Vision Insurance after 90-day training/probationary period. uBreakiFix is an Equal Opportunity Employer Job Type: Full-time Pay: $18.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift Supplemental Pay: * Bonus opportunities * Commission pay Application Question(s): * Are you willing to complete a background, driving, and drug screening? Experience: * Sales: 1 year (Preferred) * professional cell phone/electronics repair: 1 year (Preferred) License/Certification: * Driver's License & Clean Driving Record (Required) Ability to Commute: * Jacksonville, FL 32246 (Preferred) Work Location: In person