Now Hiring - Lovisa - Retail Sales Associate - Short Pump Town Center in Richmond, VA

Full description of the position

Retail Sales Associate POSITION DESCRIPTION AND KEY MEASURES Department: Retail Operations Location: Store Location Report to: DM Number of direct reports: POSITION PURPOSE AND EXPECTATION: Position Summary: We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards. Key Responsibilities: * Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations * Process transactions accurately using our Point of Sale (POS) system * Maintain store appearance through regular cleaning, organizing, and straightening of merchandise * Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom * Support Store Manager with daily operations, reports, and special projects * Build deep product knowledge to effectively communicate features and benefits to customers * Drive sales through suggestive selling and creating genuine connections with customers * Embody our brand values and serve as a brand ambassador both in-store and in the community Requirements: * High school diploma or equivalent * Previous retail experience preferred * Ability to work in a fast-paced environment * Strong communication and interpersonal skills * Genuine passion for retail and fashion * Flexible availability including evenings, weekends, and holidays * Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store * Basic math skills and attention to detail