Now Hiring - Sagicor Financial Company Ltd - New Business Support Associate in Scottsdale, AZ

Full description of the position

Position Purpose Provide administrative support and perform administrative tasks within the defined Service Level Agreements (SLA's) and comply with regulatory requirements. Effectively communicate with producers, team members, and internal partners. Promote and follow company and department policies and procedures. Provide a positive example of professionalism and exceptional work ethics. Duties/Responsibilities * Follow NAIC replacement regulations for notifying ceding carrier of possible replacements. Create replacement notification letters with required enclosures within the defined time frame. * Review transfer requests for in good order status, create letter of acceptance to send to ceding carrier with required enclosures for requesting a transfer of funds. Handle mailing of originals, medallion signatures, authorized signer when required. * Review internal reports and worklists to identify replacement transactions. * Review applications, requirements, and correspondence for in good order status. Ensure funds are suspended correct policy numbers. * Update admin systems with changes to application information and requirements. * Effectively communicate (both written and verbally) with producers, internal partners and ceding carriers regarding outstanding requirements and application status. * Handle outgoing client correspondence, to include refund or unaccepted checks. * Accurately review and process application withdrawal following process documentation. * Properly document communications to/from producers and others concerning matters specific to each case * Research unidentified correspondence with mailroom team. * Assist with policy assembly and mailing, to include following re-mail policy procedures. * Assist with supporting phone calls with both producers and clients. * Willingly take on additional responsibilities as requested to accomplish department Company objectives. * Successfully complete required LOMA courses (281 and 291) within first 2 years of employment. * Successfully complete all required company training (i.e., HIPPA, AML, etc.). Qualifications * Higher education, or equivalent corporate experience. * Previous experience in processing insurance applications preferred, but not required. * Ability to work autonomously but also thrive in a high teamwork, professional environment. * Effective communication with a variety of constituents, both verbal and written. * Excellent interpersonal skills are required, including a high degree of professionalism. * Analytical, problem-solving skills and high attention to detail. * Basic computer skills: typing with minimal errors, navigate multiple applications and screens. * Working knowledge of Microsoft Outlook, Word, Excel. * Ability to meet attendance and punctuality standards. Work Location * Upon completion of training, employees will be eligible for a hybrid schedule, including an option to work from home one day per week. Sagicor Life Insurance Company is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, age, national origin, religion, sex, gender identity or expression (including transgender status), military or veteran status, physical or mental disability, sexual orientation, genetic information, pregnancy, childbirth or related medical conditions, or any other status protected under applicable federal, state, or local law. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Tuition reimbursement * Vision insurance Schedule: * Monday to Friday Ability to Commute: * Scottsdale, AZ 85255 (Required) Ability to Relocate: * Scottsdale, AZ 85255: Relocate before starting work (Required) Work Location: In person