Now Hiring - M&G Jewelers - Customer Account Specialist in Rancho Cucamonga, CA

Full description of the position

Hello! Does a role looking at beautiful jewelry all day sound like the right fit for you? We, at M&G Jewelers, are currently seeking an account specialist to join our growing team. Our ideal candidate is organized, dedicated, and possesses strict attention to detail. Previous experience working in the jewelry or watch industry is highly desired, but not a requirement. We are a jewelry and watch repair facility, focused on providing the highest caliber service to our partners and clientele. Within that, our culture thrives off the motivated and detail-oriented individuals who make up our team, prioritizing quality work and a positive attitude as the standard of operation. If you feel our company culture aligns well with who you are and what you bring to the table, please submit a job application, along with your resume. We look forward to hearing from you! BENEFITS: We offer great benefits in order to make sure our team is taken care of, such as paid vacation, company contributed health benefits, dental and vision plans, paid sick days, and a noteworthy 401k retirement plan. RESPONSIBILITIES: * Send emails to clients to ensure process is running smoothly * Perform inspection on items to ensure repair work matches repair request and the item is clean and functional. * Issue Estimates and clarifications for customers * Ensure all parts are free from defects and the item functions correctly. * Ordering parts need for repairs * Other duties may apply IDEAL CANDIDATE QUALIFICATIONS: * High attention to detail. * Ability to work efficiently as part of a team and independently. * Ability to maintain a meticulous and organized workspace. * Effective communicator through verbal, written, and virtual methods. * Proficient with MS Office, data entry, and typing skills. * Ability to successfully pass a criminal background check. * Knowledge of, or previous experience, with jewelry or watches is highly desired. We are an Equal Opportunity Employer Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Ability to Commute: * Rancho Cucamonga, CA 91730 (Preferred) Work Location: In person