Now Hiring - Business Development Resources - Plumbing Business Coach in Columbus, OH

Full description of the position

What We Do: Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business. Our Vision: We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services. Our Mission: Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success. * Prime - The most flourishing stage or state, reaching perfection * _Our Values:_ * Absolute honesty and integrity * Uphold the highest level of confidentiality and trust * Empowered, passionate, heartfelt, caring, and supportive of our clients and teams * Teamwork is the source of our strength * Change is essential, and we will always embrace it * We encourage our family to grow, contribute, and accomplish * Leading the industries we serve through innovation and creativity * Consistent, actionable knowledge transfer to those we serve * Owning our results and being accountable to ourselves, our team, and our clients We are looking for a Business Coach to deliver quality coaching to our clients based on the BDR core principles and ideologies, empowering our clients to drive profit and growth in their businesses. We seek a skilled professional with extensive plumbing experience, strong leadership abilities, and solid business acumen. We offer a generous base salary in addition to bonuses and spiffs! Join a team of 30+ coaches with complete on-the-job training! Teamwork is the source of our strength. The entire team is here to support you! Talk with several members before you join our team - we are an extended family! Primary Job Responsibilities * Conduct client calls as scheduled by the Support Coach. * Responsible for completing/clearing client calls in contact management software. * Create and review client management plans with the Senior Coach and work on the plan with clients. * Create and communicate client call plans. * Review/offer insight on the financial statements as produced by the Support Team with the client on a call following receipt of documents. * Recommend process improvements to clients and /or additional training where needed for staff to help reduce the time needed to perform services. * Assist the client in writing procedures, approve write-up as part of BDR philosophy, and implement with the team. * Maintain accurate records of outbound and inbound correspondence with clients, including timely updates to company CRM/Scheduling/completed call process. * Write clear and concise business case studies, ROI Reports, and Improvement results, along with opportunity dollars based on successful adaptation and implementation. * Complete all reporting as directed. * Contribute to training sessions as requested. * Attend client events as directed. * Attend and participate in training sessions as scheduled. * Other duties as assigned. Work Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday, some weeknights, and some weekends. Overnight travel is also required. A component of this position is traveling to your client's business for hands-on process improvements within the business. Travel is limited to once per month, 3 - 4 per day on average. * Location:* Remote. Work from your home office, taking 4 client calls per day, offering some flexibility to your daily schedule! * Compensation:* Base Salary of $110K - $200K Depending on Experience Perks & Benefits * Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more! * Proven processes and procedures are built out for you to follow. * Dedicated support staff to assist with scheduling, documentation, and reporting. * BDR-supplied basic office equipment and supplies to set you up for success as a Head Coach! * Internet reimbursement of up to $75 per month! * Fully cloud-based operations allow easy access to documents. * Extend your stay during business travels and enjoy the local culture! Travel reward points earned are yours to use personally! * This role will enable you to contribute to the well-being of a small business, allowing the owner and their team to achieve their professional and personal goals. The Qualifications * Demonstrated core leadership skills * Ability to motivate and encourage others * Strong communication skills, verbally and in writing * Strong active listening skills * Ability to confront issues head-on using tact and diplomacy * Quality phone presence * Compassionate, heartfelt caring for the dealer group * Ability to create/direct sound business strategy and adhere to the plan * Understanding the importance of selling up and managing labor * Demonstrated understanding of all core BDR-recommended client procedures and processes * Ability to fluently navigate the Operations Manual * Ability to create and present training material to clients and team members * Demonstrated strength in the understanding of human relationships and connections * Possess moderate typing skills * A minimum of 5 years of plumbing industry experience * A minimum of 3 years in a management/leadership role for a successful contractor business that is GM level or higher * Proficient in Microsoft Outlook, Word, Excel, and PowerPoint Why work for Us?: * Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022 and 2023!!!! * Our average employee tenure is over 7 years; we are a great place to work! * Our team is truly passionate about helping our clients be successful * Caring ownership and management * Clear expectations and communication * Great place for career advancement with training and support from the team * Lots of long-term clients * Fun! Yet professional * A growing, profitable company with a 25-year track record What are you waiting for? Responsive employer. Apply today! *WE ARE A 100% DRUG-FREE AND TOBACCO-FREE EMPLOYER*