Now Hiring - Talos Drones - Customer Service & Sales Support Specialist in March Air Reserve Base, CA

Full description of the position

Talos Drones, a leading agricultural drone distributor, is hiring a Customer Service & Sales Support Specialist in Riverside, CA. In this role, you will answer inbound calls, educate customers on drone products, provide quotes and invoices, and guide customers through the purchase process. We seek someone professional, detail-oriented, and sales-driven. Full training provided. Join a fast-growing company in a modern office environment! Key Responsibilities: * Answer inbound phone calls in a professional, welcoming, and knowledgeable manner * Educate customers about agricultural sprayer drones (features, availability, lead times, etc.) * Create and email accurate quotes and invoices to customers * Proactively assist customers to move from inquiry to purchase * Provide prompt and clear responses to customer emails and chats * Collaborate with operations and shipping teams to ensure smooth order fulfillment * Maintain organized records of customer interactions and follow-ups What We Offer: * Modern, professional office environment * Comprehensive training on agricultural drones and company processes * Opportunities for career growth within a fast-growing industry * A collaborative and supportive team culture Requirements: * Strong verbal and written communication skills * Confidence and professionalism on the phone with customers * Sales-minded approach: ability to educate, assist, and encourage purchasing decisions * Strong attention to detail when preparing quotes and invoices * Proficiency with Microsoft Office (Outlook, Word, Excel) * Ability to learn technical product knowledge quickly * Organized, reliable, and able to manage multiple customer requests efficiently * Positive attitude and team-oriented mindset Preferred (but not required): * Previous experience in customer service, sales support, or inside sales roles * Experience working with agricultural products, drones, or technology solutions Schedule: * Full-Time (Monday - Friday, Business Hours) Location: * In-person at our Riverside, CA office Ready to join a team that's shaping the future of agriculture? Apply today! Job Type: Full-time Pay: $21.00 per hour Expected hours: 40 per week Benefits: * Paid time off Shift: * 8 hour shift * Day shift Application Question(s): * This role requires answering phone calls professionally and warmly. How comfortable are you with spending a significant portion of your day on the phone? * How many years of experience do you have handling inbound customer calls in a professional setting? * Please describe your experience (if any) with agricultural products, drones, or other technical equipment. Ability to Commute: * March Air Reserve Base, CA 92518 (Required) Ability to Relocate: * March Air Reserve Base, CA 92518: Relocate before starting work (Preferred) Work Location: In person