Now Hiring - Whiz Kids - Lead Sales Associate in Spokane, WA

Full description of the position

Overview We are seeking a motivated and experienced Lead Sales Associate to join our team at Whiz Kids in River Park Square! The Lead Associate will play a crucial role in driving sales and ensuring exceptional customer service in a retail environment. This position requires strong communication skills, a passion for sales (and Toys), and the ability to lead by example. Responsibilities: * Meet company sales goals by utilizing effective sales techniques and demonstrating product knowledge to customers. * Greet all guests warmly and ensure a welcoming atmosphere. * Assist guests in finding solutions that best meet their shopping needs. * Treat all guests and co-workers with respect, contributing to a positive work environment. * Take a proactive role in guest engagement, visual merchandising, and maintaining cleanliness. * Upsell complementary products to enhance customer experience. * Perform cash wrap and point-of-sale duties efficiently while upholding a high level of guest service. * Open & closing duties as needed. * Handle customer inquiries and resolve issues in a friendly manner. * Participate in processing shipments, replenishing the sales floor, and handling additional operational tasks as needed. * Promote and maintain a clean and safe working and shopping environment. * Demonstrate strong guest-focused engagement both on and off the sales floor. * Work collaboratively as a member of a team, but is also comfortable working solo for long periods of time. * Receive feedback constructively and take corrective actions when necessary. * Adhere to the company dress code and maintain a professional appearance. * Ability to stand on feet for 5-8 hours. * Communicate consistently with managers and leads, notifying them when supplies are needed (e.g., change, receipt paper, shopping bags). * Perform other duties as assigned. Qualifications * Available to work a flexible schedule that meets the needs of the business. Including weekends and some holidays. * Ability to lift boxes weighing up to 45 lbs. and climb a ladder. * Proactive attitude and willingness to learn. * Ability to upsell and promote products effectively. * Strong communication skills with a friendly demeanor. * Must provide verification of legal right to work in the United States. * Previous experience in specialty retail or the service industry is preferred, though other experience may be considered. Job Types: Full-time, Part-time Pay: $18.00 - $21.00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift Ability to Commute: * Spokane, WA 99201 (Required) Ability to Relocate: * Spokane, WA 99201: Relocate before starting work (Required) Work Location: In person