Now Hiring - Hilti Corporation - Account Manager Trainee in Richmond, VA

Full description of the position

WHAT'S THE ROLE? The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts to drive customer engagement and provide a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand. WHO IS HILTI? At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. WHAT DOES THE ROLE INVOLVE? * Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts * Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales * Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store * Expedite customer backorders and switch to locations that meet customers' delivery requirements with the most cost-effective mode of transportation * Reconcile opening, closing, and annual physical inventories for the Hilti Store * Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent * Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order and up to Hilti brand standards * Utilize Hilti's different computer software to increase customer interactions and warehouse functions * Perform other duties as assigned Every Hilti employee is welcomed to participate in the Mentor as you Grow program that was developed by employees, for employees. WHAT DO WE OFFER? Other than the ongoing training & mentoring mentioned above, you'll be given everything you need to excel in your role. You'll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond. You'll get great benefits including Medical and Dental insurance, generous Paid Time Off (including 2 days to go and give back to your local community however you want) educational reimbursement, health and wellness days - the list goes on. We also offer many opportunities to develop your career in various departments of interest (which we think is a pretty unique perk) alongside the possibility to work internationally in any of the 120+ countries we operate within if you decide that's the path you'd want to take. WHAT YOU NEED IS: * High School Diploma or GED required; bachelor's degree preferred or equivalent work experience * Previous customer service and/or sales skills preferred * Ability to lead change and adapt to a fast paced, dynamic environment * Excellent written, verbal, and presentation skills * Drive to develop strong and sustainable customer relationships * Must be willing to relocate within 18-24 months WHY SHOULD YOU APPLY? Let's face it, we know there are lots of other companies out there, however, we have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. APPLY NOW Share Save Be Where You Belong Find your future in a market-leading business with a truly caring and performance-driven culture. Who We Are Explore your strengths Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills Who We Are Build a better future Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers. How We Work