Now Hiring - WRENTHAM TOOL GROUP - Customer Service Associate in Bellingham, MA

Full description of the position

Job Summary We are looking for an energetic, detail oriented and organized individual to join our Customer Service team. Ideal candidates should have excellent communication skills, possess knowledge of Microsoft Office programs, have previous customer service skills in a Manufacturing Environment, and demonstrate ability to multitask. Duties * Interface with operations and engineering team regarding quoting and delivery issues * Using ERP system and part price calculator to develop customer quotes and convert to sales orders * Assist customer inquiries regarding purchase orders via phone and email. As needed work to assist with expediting these orders * Assist with external purchase orders for outsourced part needs for operations Qualifications *Prior Customer Service experience is a plus, however not required * * Working knowledge of Microsoft office is required. Previous ERP or other CRM systems is a plus * Previous customer service experience within a manufacturing environment * * Ability to read and understand technical drawings is a plus * * Excellent communication skills * * Good organization skills and ability to multi-task Join us in delivering exceptional service that makes a difference! Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * Day shift Application Question(s): * Do you have experience in a manufacturing environment? Ability to Commute: * Bellingham, MA 02019 (Required) Ability to Relocate: * Bellingham, MA 02019: Relocate before starting work (Preferred) Work Location: In person