Now Hiring - Universal Insurance Agency - 440 in Orlando, FL

Full description of the position

Hiring: 4-40 Receptionist Location: Orlando, FL Pay: Starting at $16.00 -18.00 based on experience Are you ready to grow your career in the insurance industry with a company that values your expertise and hard work? Join our independent Property & Casualty agency:, specializing in Home and Auto Insurance: , where we focus on exceptional service and rewarding our team. Why Choose Us? * Outstanding Benefits: * 401(k) with matching: * Paid holidays off: * Generous PTO: * Safe and supportive work environment: * No Cold Calling: Focus on meaningful, high-value customer interactions. * Career Support: We're committed to helping you succeed and advance in your career. About the Role: As a Customer Service Specialist: , you'll manage high-volume customer inquiries, tailor insurance solutions, and build lasting client relationships. This role offers a fast-paced environment where your contributions directly impact both clients and the team. What We're Looking For: * Licensed Professionals: * Must have a 4-40 Customer Representative License: or 2+ years of high-volume customer service experience.: * Bilingual Preferred: Fluency in English and Spanish: is a strong advantage due to our diverse client base. * Tech-Savvy Problem Solvers: Proficiency in Microsoft Word, Excel, and strong organizational and multitasking abilities. * Customer-Oriented Professionals: Excellent communication, phone etiquette, and an outgoing personality are essential. Key Responsibilities: * Manage high-volume customer calls with professionalism and empathy. * Assess client insurance needs, customize policies, and ensure all documentation is completed accurately. * Build and maintain strong relationships with clients to foster trust and loyalty. * Stay compliant with insurance laws while processing and managing paperwork. What Makes You Shine? * Exceptional organizational skills and attention to detail. * A professional appearance and outstanding interpersonal skills. * A high standard of honesty, integrity, and character. * Ability to thrive in a fast-paced, dynamic environment.