Now Hiring - Universal Insurance Agency - 440 in Orlando, FL

Full description of the position

Hiring: 4-40 Receptionist Location: Orlando, FL Pay: Starting at $16.00 -18.00 based on experience Are you ready to grow your career in the insurance industry with a company that values your expertise and hard work? Join our independent Property & Casualty agency:, specializing in Home and Auto Insurance: , where we focus on exceptional service and rewarding our team. Why Choose Us?

• Outstanding

Benefits

:

• 401(k) with matching:
• Paid holidays off:
• Generous PTO:
• Safe and supportive work environment:
• No Cold Calling: Focus on meaningful, high-value customer interactions.
• Career Support: We're committed to helping you succeed and advance in your career.

About the Role

: As a Customer Service Specialist: , you'll manage high-volume customer inquiries, tailor insurance solutions, and build lasting client relationships. This role offers a fast-paced environment where your contributions directly impact both clients and the team. What We're Looking For:

• Licensed Professionals:
• Must have a 4-40 Customer Representative License: or 2+ years of high-volume customer service experience.:
• Bilingual Preferred: Fluency in English and Spanish: is a strong advantage due to our diverse client base.
• Tech-Savvy Problem Solvers: Proficiency in Microsoft Word, Excel, and strong organizational and multitasking abilities.
• Customer-Oriented Professionals: Excellent communication, phone etiquette, and an outgoing personality are essential.

Key Responsibilities

:

• Manage high-volume customer calls with professionalism and empathy.
• Assess client insurance needs, customize policies, and ensure all documentation is completed accurately.
• Build and maintain strong relationships with clients to foster trust and loyalty.
• Stay compliant with insurance laws while processing and managing paperwork. What Makes You Shine?
• Exceptional organizational skills and attention to detail.
• A professional appearance and outstanding interpersonal skills.
• A high standard of honesty, integrity, and character.
• Ability to thrive in a fast-paced, dynamic environment.